Automate Service & Network Operations with Amdocs NEO

Manage design, orchestration, inventory and closed-loop operations for the 5G, hybrid & cloud networks era

As service providers deploy hybrid networks that are disaggregated, virtualized, open, and cloud and multi-vendor based, a new operations paradigm is taking hold that requires next-generation service and network management capabilities.

 

The transformation of network automation technology and operations support systems (OSS) is being further driven by the increased importance of digital-enabled cloud-native deployments of systems to reduce operator TCO and improve agility.

 

Amdocs is addressing these needs with Amdocs NEO, an innovative and advanced service and network automation platform which has a set of modular, flexible and open service lifecycle management capabilities to quickly and easily power whatever automation journeys service providers may be on, whether its OSS modernization, digital-to-network automation, end-to-end service and network orchestration, 5G slice & edge automation, or Network-as-a-Service.

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Amdocs NEO receives Frost & Sullivan’s New Product Innovation Award for Next Generation OSS Industry (2021)

 

 

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NEO explained!
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New Networks. New Journeys.
Amdocs NEO: Service & Network Automation Platform

Driving automation for the era of 5G, hybrid & open cloud networks

Customer Success
Customer Success

Rapid entry into the fixed broadband market enabled by amdocs next-generation OSS (NEO)

A new entrant in the EMEA fixed-line broadband market
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SES Networks automates service management for Nextgen Network with Amdocs NFV SD-WAN package solution on Azure

SES Networks
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A provider implements strategic inventory modernization to accelerate a massive network upgrade and prepare for 5G

Leading European tier 1 service provider
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Leading service provider achieves rapid time to market for intelligent connectivity services with Network-as-a-Service solution

North American media & communications service provider
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Analysts' View
Sue Rudd
Vikrant Gandhi
Senior Industry Director Information & Communications Technologies, Frost & Sullivan
As CSPs continue to shift to multi-vendor environments and increasingly adopt open, flexible approaches to building next-generation programable networks, Amdocs NEO Service & Network Automation platform provides a pragmatic path for CSP network automation and operational technology transformation.  Recognizing the need for effective management of hybrid networks composed of physical, virtual and cloud network functions, Amdocs NEO offers a diverse set of OSS features, cross-domain end-to-end service orchestration and closed-loop operations, as well as a federated active inventory. With Amdocs NEO, CSPs can successfully navigate their network and digital transformation initiatives to achieve market differentiation, innovation and provide a superior customer experience.

 

 
Sue Rudd
Sue Rudd
Director, Networks and Platforms Service, Strategy Analytics
NEO, Amdocs' service and network automation platform, is a sophisticated integration of multiple software functions and tools for today’s complex hybrid network environments. It seamlessly enables digitization not only of the customer facing front end but of network focused operations using Amdocs’ fully integrated Network Operations and Business Support/Charging Systems. This new platform enables both operators and their customers/partners to set policy and pricing plans leveraged by the underlying managed pool of fully virtualized networking and physical resources.

NEO’s end-to-end Service Orchestration also interfaces directly to the Network Resource Catalogs, Service Chain Logic Templates and even the CNF instantiation dependencies and policy rules to ensure that Service Enablement can be increasingly automated, even where legacy infrastructure remains a significant part of the operator’s solution.

Amdocs and its recent Openet acquisition, in parallel with Amdocs’ active participation in ONAP and TIP, establish the company as a truly Cloud Native player for 2021 as its technology evolves to match many of the largest telecom equipment vendors.

 

 
Andy Hicks
Andy Hicks
Principal Analyst, Global Data
As each operator goes through its own network transformation, it has to manage a shifting mix of physical, virtual, and cloud-native network functions, maintaining service quality as it progresses to a more automated environment and richer service portfolio. With its federated service and resource inventory, end-to-end orchestration, and integration with the monetization layer, Amdocs NEO addresses many of these complex requirements.

 

 
Stephanie Gibbons
Stephanie Gibbons
Principal Analyst, Omdia
As service providers move into a more dynamic, distributed and programmable network era, the comprehensive capabilities of new service and network automation platforms like Amdocs NEO will be required to support operations and management for the networks of today and tomorrow. Amdocs has leveraged its experience in OSS and NFV orchestration to create a solution that meets the growing demands of service providers for digital operations, telco cloud management, 5G slicing, end-to-end service orchestration and more.

 

 
Don Alusha
Don Alusha
Senior Analyst, ABI Research
Given Amdocs’ IT pedigree and a growing network expertise, Amdocs is strongly positioned in the market to take advantage of the opportunities presented by the convergence of network and IT. Amdocs NEO, the new service and network automation solution, combines support for both NG-OSS operations, including inventory modernization and digital transformation as well as more network related use cases like end-to-end 5G slicing and Network-as-a-Service to orchestrate telco networks and IT domains.

 

 
Anil Rao
Anil Rao
Principal Analyst, Analysys Mason
The transition to 5G and cloud networks is driving service providers to modernize their service design and orchestration systems to better harness the power of these new networks to rapidly introduce advanced services and deliver exceptional user experiences in a cost-effective manner. CSPs need a modern cross-domain network and service automation platform, such as Amdocs NEO, that will support both current and emerging use-cases such as 5G network slicing and Network-as-a-Service.

The Need for Automation

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Digital to Network Automation solution
Addressing the operational aspects of digital transformation
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End-to-end service orchestration
End-to-end, cross-domain service lifecycle solution
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Real digital transformation of network services is more than a good-looking customer interface
Camille Mendler, Omdia, Chief Analyst
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Future ready OSS - CSP survey
CSP insights into why smarter digital-to-network automation is needed to deliver new & improved customer experiences
whitepaper
Unleashing Service Innovation with Digital-to-Network Automation
Omdia analyst explores why digital-to-network automation is critical if CSPs are to monetize new services
eBook
Digital-to-network automation & service provider digital transformation success
Why digital-to-network automation is critical for the era of 5G and open cloud networks
podcast
Why is automation critical to monetising cloud-based networks effectively?
Fundamental steps CSPs must take to automate their back office
podcast
From the front-office to the back-office - why digitalization must be more than the customer interface
Why 5G and the cloud make it more critical than ever to automate the back office
podcast
Why zero-touch, end-to-end network and service orchestration is a must
The role of end-to-end orchestration in achieving network & service agility, improving customer experience and reducing operational costs
blog post
Build it and they may not come − why automation is critical to effectively operate & monetize new networks
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From the front office all the way to the network, why end-to-end digitalization is essential for a great customer experience
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Making the move to ‘zero-touch’ service and network operations
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Here’s why you should invite OSS to your cloud party
 
 

Amdocs wins prestigious Leading Lights award for Outstanding Digital Enablement Vendor

Awarded to the next-generation OSS/BSS/analytics/digital commerce systems vendor that stands out from its competitors, innovates constantly, helps set the industry trends, makes investors proud and makes employees happy.

Next Steps
report
Frost & Sullivan 2021 New Product Innovation

Overview on current market needs and why Amdocs received the Frost & Sullivan 2021 Next Generation OSS New Product Innovation award

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Amdocs digital-to-network automation

Supporting digital transformations through seamless, integrated service fulfillment and operations

white paper
Amdocs NEO: Service & Network Automation Platform

Managing the open cloud networks of the future

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Amdocs NEO Products & Solutions

The Amdocs NEO platform supports all aspects of service design, inventory and orchestration across physical, logical and virtual elements for all lines-of-business (LOBs) and all automation journeys

white paper
It's time to modernize your legacy inventory systems
A deep-dive into inventory federation and modernization for 5G and NaaS
tech brief
The hybrid-ready inventory system: why 5G depends on it

5G wireless technology will offer significantly faster connectivity, higher security, and lower latency than 4G. The adoption of 5G will be rapid due to its game-changing capabilities.

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Amdocs NaaS Solution

Helping service providers transform their B2B customer experience today

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5G Network Slicing

Accelerate 5G monetization with business-focused, automated and adaptive network slice lifecycle management

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