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Stand out from the crowd with engaging, context-sensitive experiences

This is where you start building customer experiences that simply work better.

The next-generation Augmented Experience Center is all about ensuring that your customer comes away feeling heard. Amdocs helps you deliver a hyper-personalized, effortless experience, anticipating what customers need and delivering relevant content at the right time, across all communication channels. Our rich partner ecosystem lets us tailor an ideal solution suite to meet your customers’ needs while cutting costs and gaining insight. Everyone wins.

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Do you know what your customers expect?
Move to the next generation CX platform so you can make interactions with customers more productive and personalized.
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    Benefits

    • Built for telcos

      Amdocs knows this industry and, with a massive partner collaboration ecosystem built up over years, we offer best-of-breed solutions that work together flawlessly to meet all your customers’ needs.

    • Seamless, flexible customer journey

      Combine industry-leading cloud solutions while eliminating redundancies and sharing data among departments for greater efficiency.

    • See eye to eye

      Meet customers where they are, via their preferred communication channel.

    • Embrace innovation

      Advanced analytics and feedback can drive smart, strategic change.

    • Function proactively

      Understand customer use patterns, problems, and pain points to provide better solutions faster.

    • Short time to value (TTV)

      Decades of experience and strong partnerships with leading vendors lets Amdocs ensure a flawless customer experience that creates powerful business outcomes.

    Find out how Amdocs can help your business

    Find out how Amdocs can help your business