Amdocs Augmented Experience Center

Why do I love talking to customer service? Well, every time I'm talking to customer service, my husband is like, who are you talking to for forty five minutes? And I'm like, no one. I love when he gets jealous. This one time they called and offered me a parental control family plan. First I was like, dude, the only kid I'm raising is my dog. And then it it hit me. They're being funny. Right, JLo? No more ***** videos for you. It's cool how even though I call customer service like twice a month, they still know nothing about me. It's like every time I call, I'm a blank slate. I love being mysterious. The other day I was on the phone with customer service to sign up for a new plan, and it's so fun seeing how many devices I can juggle while on one call. So I have a printer to print out forms, my scanner to scan them, a fax machine to send payment forms over to the bank, and oh, my Playstation. I had to burn twenty minutes while I was on hold. Boom. Four. I hate when my kids bother me when I'm talking on the phone with a customer service rep. I'm like, can't you go to your room for the next forty to seventy minutes? Mommy's socializing. Jeez. Hey, service providers. Guess what? This isn't what your customers expect. Meet the Amdocs augmented experience center, the next generation customer experience platform that enhances hyper personalized, effortless experience so you can anticipate what customers need, deliver relevant content at the right time across all communication channels. Supported by strong analytics, AI, and a rich partners ecosystem, we deliver a one hundred percent customized solution, converting collected data into customer intelligence. Make interactions with customers productive and personalized with our digital collaboration system, seamless communication across multi touch points, and remote tech support. Make it personalized. Make it efficient. Make it amazing with the Amdocs augmented experience center.