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A unified device management solution to manage any device on any network

Amdocs User Device Management is a unified platform to onboard, configure, monitor, troubleshoot, and manage any device (residential or enterprise, wireless or wireline) at scale. It supports standard protocols such as TR-69, TR-369 etc. and seamlessly integrates with OSS/BSS platforms to enable compelling use cases. 

Bringing together AI/ML and device management, Device Analytics provides the ability to gain real-time insights to further enable CSPs and enterprises to achieve efficiencies and generate new revenue streams.


Solution offerings

Amdocs User Device Management is a scalable, flexible, secure, and multi-tenant solution offering a range of capabilities - onboard, configure, monitor, troubleshoot, maintain, and retire any device. It is a feature-rich integrated solution with intuitive and user-friendly interfaces. Entirely future-proof for any wireless or wireline device, serving residential or enterprise. While also supporting deployment options - on-premise and public/private/hybrid cloud. With in-built AI/ML capabilities, CSPs and enterprises are harnessing their power to reduce OpEx and CAPEX with various use cases such as predictive maintenance, auto repair, and more.



  • Reduce costs

    With remote device configuration; troubleshooting at record speed and auto repair functionality.

  • Vendor agnostic

    Any device any technology – residential or enterprise, wireless or wireline.

  • Enhance customer experience

    Data-rich analytics to improve end-user experience with accurate recommendations and personal insights.

  • Closed-loop automation

    Perform intelligent actions based on device analytics through automated onboarding.

  • Multi-metwork and multi-protocol support

    To include fixed broadband (FBB), 2G/3G/4G/5G, NB-IoT, LTE-IoT etc.; LwM2M, MQTT, TR-69,TR-369 USP, OMA-DM, CoAP.

  • Future proof

    Supports AI/ML use cases such as predictive maintenance, automatic repair; supports flexible deployment options: on-premise, private cloud, public cloud or hybrid.


Datasheet: Amdocs User Device Management
  • PDF

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about Amdocs

Discover how Amdocs can help your business.


Your future looks breath-taking from here.


Simplify the complex, deliver the brilliant.


Fill your customers’ day with content they love.


Reinvent the customer experience. Every day.


Make today’s impossible tomorrow’s possible.



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