DigitalONE: Amdocs Commerce & Care Digital Suite
Drive automated, personalized, AI-driven commerce and care customer journeys from engagement to bill, across any self-service or assisted channel, enabling fast introduction of new experiences and journeys through a low-code experience platform.
Please provide your details.
Your submission has been forwarded to the appropriate contact.
Exceed your customer’s expectations with a state-of-the-art digital experience
Designed for customer care, commerce and order lifecycle management, DigitalONE is Amdocs’ commerce & care digital suite, a telco-specific, cloud-native, open and modular digital enablement platform that gives you the business agility to rapidly offer new digital experiences and journeys to any type of customer – from consumers to small businesses to large enterprises.
Deliver a simplified and always-on omnichannel customer experience
Fast time to market for launching new experiences
Provide personalized and contextualized AI-driven experiences
Grow customer loyalty
Connect with any partner to enrich your offering and experience
Business agility to rapidly adapt to competition and market changes
Case study: Sprint digital transformation
Sprint digital transformation implementing DigitalONE & CatalogONE with a unique co-development approach enables digital, omnichannel experiences & continuous new, fast-to-market offerings...
Chantel Cary, Senior Analyst Telco, IT & Operations
10 May 2021
The platform approach to transforming communications & media services providers’ customer experience
01 Apr 2021
07 May 2020