CTM and Amdocs Extend Partnership to Accelerate 5G Monetization

ST. LOUIS – November 10, 2020 - Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced an extension of its strategic partnership with CTM, a leading telecom operator in Macau, as it prepares for its 5G launch with an upgrade to Amdocs’ well-established, robust cloud-based digital business system.

Most of the upgrade to Amdocs Optima for digital revenue management was achieved while working remotely during the COVID-19 global lockdown, using new methodologies, business process best practices and various collaboration and deployment tools with no impact to service quality. As a result of the upgrade for 5G readiness, CTM will be better able to create and introduce new real-time pricing models for innovative products and solutions in a more effective way.

Mr. Komix Hui, Director of Information Technology of CTM, Macau, said that, “Following our commitment to be a pioneer in 5G services, we are delighted to announce the completion of 5G outdoor full coverage in Macau, one of the first full city outdoor coverages in Asia. We are pleased to have extended our partnership with Amdocs as we leverage Amdocs Optima to prepare to commercialize 5G services and provide an enhanced and seamless digital experience to our customers.”

“5G is one of the most pivotal technology enablers in recent years, and CTM is a leader in the 5G space. We are happy to have partnered with CTM on their journey to launch city-wide outdoor 5G service enabling enhanced user experiences wherever they connect,” said Anthony Goonetilleke, group president of Media, Network and Technology, Amdocs. “We have worked with CTM for many years and are glad to extend this partnership while enabling leading-edge 5G use cases and experiences.”

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About Amdocs

Amdocs’ purpose is to enrich lives and progress society, using creativity and technology to build a better connected world. Amdocs and its 26,000 employees partner with the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.2 billion in fiscal 2020. For more information, visit Amdocs at www.amdocs.com.

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2019 filed on December 16, 2019 and our quarterly Form 6-K furnished for the first quarter of fiscal 2020 on February 18, 2020 the second quarter of fiscal 2020 on May 18, 2020 and the third quarter of fiscal 2020 on August 17, 2020.

Media Contact:

Deepshikha Kumar
Amdocs Public Relations
E-mail: deepshik@amdocs.com