Amdocs Low-Code Platform: Next-Gen Innovation for Telcos

Generate tomorrow’s Signature Customer Experiences. Rapidly create seamless, multi-channel interactions with minimal IT dependency. This foundational technology enabler accelerates innovation, reduces time-to-market, and enables personalized, adaptable customer journeys at scale.

Create and Launch Customer Experiences & Journeys in Real-Time

Amdocs Low-Code Experience Platform empowers CSPs to design and deploy seamless customer journeys instantly. With drag-and-drop tools, reusable UI components, and dynamic APIs, it simplifies multi-channel experience development, accelerating innovation and adaptability. Purpose-built for telecom, it supports commerce and care across B2C and B2B, shifting control to business users while reducing IT dependency. AI and GenAI-driven capabilities ensure personalized, scalable interactions, seamlessly integrating with existing systems to drive agility, efficiency, and engagement.

Benefits

Empower Business Users to Create and Launch Exceptional Experiences

Equip business users with intuitive tools to design, control, and launch seamless, multi-channel experiences and journeys independently. Intuitive capabilities such as drag-and-drop functionality and dynamic APIs, reduce IT dependency and accelerate innovation.
Accelerate Time to Market and Streamline Design

Rapidly create and launch new journeys and experiences using reusable UI components, a business logic configurator, and seamless integration with Figma for direct import, reduced design time, and preserved design integrity.
Maximize Productivity with Built-In Copilot and GenAI

Leverage AI-led authoring and the amAIz Copilot to speed up app creation. GenAI capabilities empower CSPs to enhance their own applications, while Copilot assistance boosts efficiency for developers and implementers alike.
Reduce Costs and Minimize IT Dependency

Lower development and operational costs by empowering business users with an easy-to-use interface. Enable faster delivery and innovation while reducing reliance on IT teams for building and launching new experiences.
Leverage Advanced Data Practices

Optimize business outcomes with actionable insights from integrated performance monitoring and financial analysis tools. Seamlessly connect to cloud-powered data streams for real-time intelligence.
Enhance Customer and Employee Experiences

Deliver consistent, multi-channel interactions with reusable flows and views, a unified framework, configurable data sources, and an Experience API designer for seamless backend-to-frontend communication, improving engagement and productivity.
Telco-Specific Expertise and Unique Accelerators

Leverage Amdocs’ telecom expertise with industry-specific best practices tailored for CSPs. Deliver seamless B2C and B2B journeys that meet telco-grade standards. AI-driven accelerators ensure personalized, contextual experiences across the customer lifecycle.
Open, Modular, Cloud-Native and Vendor-Agnostic Platform

Operate with maximum flexibility and scalability using a vendor-agnostic, open platform that integrates seamlessly with any system. Its cloud-native and multi-cloud architecture empowers CSPs to innovate on their terms.