OfficeTrack
OfficeTrack
Optimize your workforce management and achieve stronger operation performance.
OfficeTrack
A SaaS GIS based solution
OfficeTrack’s workforce and field management solution is a SaaS GIS based solution that provide business owners with the technology to optimize services, streamline operations, improve customer satisfaction and track and effectively manage their team, contractor, fleet, inventory and assets
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Website: www.officetrack.com
Benefits
- Improve operational efficiencies with workflow automation
- Manage resource scheduling, route optimization and planning
- Improve cost management with bidding and marketplace platform for subcontractors
- Enable better customer experience with ongoing messaging to the end customer, such as; self booking, ETA and post-service surveys
- Mobile App for remote workforce based on easy to design electronic forms and empower tools for technician
Use cases
A complete SaaS field service management solution for field users with the ability to manage and support businesses looking to:
- Smart scheduling and booking with end clients based on different criteria and activities
- Create automated assignment to resources based on skills and smart assignment criteria
- Manage contractor registration, work, billing
- Embedded OfficeTrack mobile app solution
- Create automation based on business workflow and events
- Support IoT, Smart devices, location, sensors in real time
- Create and manage mobile e-forms with signatures, pictures and data validation
- Create planning, routes and resource optimization
- Manage team, work & customers all on one centralized platform
- Track tickets and complex work orders