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Business text messaging for financial institutions

Statflo is the leading business texting platform that empowers customer-facing teams to easily and compliantly engage, retain and grow their customer base via authentic two-way text conversations. Companies operating in highly regulated industries rely on the platform to create personalized, quality connections that deliver best-in-class results and ROI.

Website: www.statflo.com

Benefits

  • Start hundreds of personalized customer conversations in quick succession with Chat Starters
  • Attain 20-40% response rates using language that encourages responses and increases deliverability
  • Achieve 7-10% conversion rates and under 0.2% opt-out rates with conversational, one-to-one texting
  • Access relevant customer insights and curated content for more personalized experiences via a single pane with widgets, as well as integration with social media platform Sendible
  • Adhere to legal, security and brand compliance requirements, while eliminating risk
  • Unmatched enterprise-grade security and privacy with SOC 2 Type II; PIPEDA certified by BDO; and built-in TCPA, CASL, CAN-SPAM and DNC enforcement

Use cases

  • Onboarding: foster loyalty by improving onboarding experience
  • Adoption: increase adoption of online banking, e-statements and other digital tools
  • Cross-sell/upsell: promote uptake of credit cards, investments and other eligible products & services
  • Appointments: easily confirm and reschedule customer appointments
  • Reminders: increase debt collection success rates by sending discrete reminders about collection due dates and overdue notifications
  • Renewals: increase sales of secure insurance, mortgage and other renewable products
  • Convenience: increase client satisfaction by rapidly resolving issues via two-way text messaging
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cloud

Your future looks breath-taking from here.

automation

Simplify the complex, deliver the brilliant.

media

Fill your customers’ day with content they love.

digital

Reinvent the customer experience. Every day.

5G

Make today’s impossible tomorrow’s possible.

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