A leading retail bank in Europe decided to shift towards customer-centric processes
Delivering market-leading customer experiences increased revenue and competitive advantage.
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Leaders at the bank explored how other highly regulated industries overcame complexity to take a customer-centric view.
Amdocs came up again and again in their research. The bank decided to work with Amdocs to transform fee management into a customer-centric process.
Service + Technology = Innovation muscle
- Amdocs services: Software support, DevOps best practices, and quality assurance
- Amdocs technology: Revenue Management solution development and implementation
The result: The bank is the market leader for digital experiences in its market.
