Communication becomes a lifeline in life's most challenging moments, like the devastating super-typhoon that hit the Philippines.

This disaster brought torrential rains, floods, landslides, and 160mph winds, severing the communication lines for 23 million people. 

As Emmanuel Estrada SVP, Technology Strategy & Service Integration at Globe Telecom, articulated so clearly, “…communication is aid. It’s like water and electricity. You need to be able to reach your loved ones and find out what’s going on around you. To do that, you need connectivity".

Recognizing that communication is as essential as water and electricity, Globe of Good, our award-winning disaster-relief initiative with Globe, was born

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Make It Amazing – the philosophy behind it all

At Amdocs, our motto 'Making It Amazing' isn't just a slogan; it's the essence of our operational ethos, a principle vividly demonstrated in our collaboration with Globe. When critical situations arise, our commitment to this philosophy becomes more than just providing services; it's about enabling our customers to offer a lifeline of connectivity to those in need. We work hand-in-hand with our customers to implement robust plans, ensuring uninterrupted communication when it matters most, truly embodying the spirit of 'Making It Amazing' in times of crisis.

Providing connectivity to millions of end-users results from a complex interplay of people, processes, and technology. At Amdocs, we are at the forefront of this dynamic.

We ensure that our networks, cloud technologies, and business systems are perfectly aligned with our customers' needs - both on a daily basis and, particularly, in challenging times. In these moments, seamless connectivity can make the critical difference between life and death.

In our new series, 'Tales of Amazing,' we highlight the transformative power of our work directly from our customers. These narratives offer firsthand accounts from industry leaders, including those from Globe, about creating remarkable customer experiences even in the face of adversity. These stories not only showcase the game-changing power of innovation but also underscore our role in reshaping the future, particularly through partnerships that transcend the usual business relationships and create genuine societal impact.

So, dive into our latest story. 


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