Get ahead of the low-code trend in telecoms with Amdocs Low-Code Experience Platform

Chantel Cary, Senior Analyst Telco, IT & Operations

Omdia


10 May 2021

omdia

Get ahead of the low-code trend in telecoms with Amdocs Low-Code Experience Platform

Layout canvas

For communication service providers, customer experience is a make-or-break operation.

CSPs have long overlooked the customer experience, laying the groundwork for the telecoms industry to be disrupted by internet content providers like Facebook, Google, and others who pride themselves on the personalized experience they provide their customers.

It’s no wonder then that more than 96% of CSPs see personalizing the customer experience as an important challenge. At the same time, 97% of CSPs plan to invest in intelligent end-to-end customer engagement.

That’s why we’ve launched Amdocs Low-Code Experience Platform - a cross-channel UI design with journey mapping capabilities embedded with analytics to facilitate a personalized customer experience across engagement channels and the customer lifecycle. Learn more about its core features, including:

  • UI element gallery
  • View manager
  • Journey manager
  • Dynamic integration points

Read on to see how you can use these features – and why low-code solutions could become the industry’s next big buzzword.

WHY STOP
AT AVERAGE?

make it
amazing

Your future looks
breath-taking from here

cloud

Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant

automation

Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

\
Fill your customers’ day
with content they love

media

Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.

digital

Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible

5G

Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.

Explore

about Amdocs

Discover how Amdocs can help your business.

cloud

Your future looks breath-taking from here.

automation

Simplify the complex, deliver the brilliant.

media

Fill your customers’ day with content they love.

digital

Reinvent the customer experience. Every day.

5G

Make today’s impossible tomorrow’s possible.

Close

 

Apologies, our website does not support this browser