Lessons and insights from Microsoft’s journey to GenAI for enterprises

Avishai sits down with Charles Lamanna of Microsoft to discuss the impact of GenAI on large enterprises, the importance of preparing employees for the changes and opportunities it's bringing, and more.

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Avishai Sharlin, Division President, Amdocs Technology

S5 E1

46:09


14 Sep 2023

Lessons and insights from Microsoft’s journey to GenAI for enterprises

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“AI will be harnessed by all industries, not just tech. I believe it will allow organizations to grow without compromising service.”

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Charles Lamanna, Corporate Vice President, Business Apps & Platform at Microsoft

Microsoft

In Future of Tech, Avishai sits down with some of the leading thinkers in Generative AI. In this episode, he is joined by Charles Lamanna, Corporate Vice President, Business Apps & Platforms at Microsoft. They discuss what Microsoft is doing to educate their workforce about GenAI, its impacts on large enterprises like Microsoft, and what he sees coming down the pipeline.

Charles says he focuses on the fact that the majority of GenAI use cases are human-directed. He believes humans will be able to leverage GenAI to make their processes more efficient and productive, not replace them entirely.

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