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What's Next for AI in Telecom? Insights from MWC 2025

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What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Reimagining operations & customer centricity - TM Forum

Analyst report

Customer Centricity

Reimagining operations & customer centricity - TM Forum

27 Apr 2022

The role of VoC at Amdocs

Podcast

Customer Centricity

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

15 Feb 2022

Market research: Give the agents wings

Research

Customer Centricity

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Amdocs

05 Jan 2022

Research: Workforce of 2022 - Reskilling, Remote and More

Research

Being there for employees starts with knowing what they need. Here’s what our recent research told us about what full-time workers are looking for in

Michael Zema, Corporate Communications

Amdocs

13 Sep 2021

Research: The digital divide is wider than you may think

Research

Research: The digital divide is wider than you may think

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Anthony Goonetilleke, Head of Strategy, and Group President - Product & Technology

Amdocs

02 Jun 2021