Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Video

Customer Centricity

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

Amdocs

8:45

16 Feb 2022

Amdocs 5G NR and mMIMO services: Tier 1 NA operator becomes first to deploy true mobile 5G NR service in US

Case study

A NA Tier-1 MNO launched massive MIMO and 5G NR to support both future capacity constraints and existing challenges...

Amdocs

15 Feb 2022

The role of VoC at Amdocs

Podcast

Customer Centricity

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

15 Feb 2022

Optimizing the 5G enterprise network experience through accelerated wireless deployments

Case study

Discover how Amdocs’ turnkey deployment solutions helped MNOs to overcome difficulties serving customers in retail locations.

Amdocs

15 Feb 2022

Three for a Quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Blog #1: Business is a social act

Laliv Amrami, Customer Success Manager

Amdocs

15 Feb 2022

Do you really know how customer-centric you are?

Article

Customer Centricity

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

Amdocs

10 Feb 2022

SES: Service innovation and delivery agility

Case study

SES transforms using Amdocs’s end-to-end service and network orchestration solution

Justin van der Lande and Alex Bilyi

Analysys Mason

26 Jan 2022

Market research: Give the agents wings

Research

Customer Centricity

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Amdocs

05 Jan 2022

Two revenue generating use cases leverage new Network and Service Orchestration

Analyst report

I. Managed SD-WANs, II. Multi-domain, multi-cloud network slicing

Sue Rudd, Director Networks and Service Platforms

Strategy Analytics

03 Jan 2022

New approaches address end-to-end network and service orchestration (E2ENSO) challenges

Analyst report

Discover new approaches to resolving network services complexities with end-to-end orchestration.

Sue Rudd, Director Networks and Service Platforms

Strategy Analytics

30 Dec 2021

Amdocs joins TIP led consortium in UK Open RAN deployment project

Article

Amdocs joins Telecom Infra Project (TIP) led consortium for UK Open RAN Acceleration.

13 Dec 2021

Whitepaper: Is business assurance ready for 5G?

Whitepaper

Whitepaper: Is business assurance ready for 5G?

Karl Whitelock, Research Vice President, Communications Service Provider Operations and Monetization

IDC Technology

01 Dec 2021