
Revolutionize your international billing back-office with Kenan 7
Revolutionize your international billing back-office with Kenan 7
Commencing a new era for enterprise billing: Kenan 7 – flexibility, scalability and unmatched efficiency in the user experience.
Revolutionize your international billing back-office with kenan 7
What is Kenan?
Kenan, from Amdocs, is a rock-solid configuration-based rating and billing engine designed to support any industry, pricing model or geography. Sample implementations cover 180 countries in a single platform instance, or span mobile, fixed line and other services for B2C, B2B and B2B2C customers.
Kenan deployments also span platform technologies: being in production on-premise and exploiting AWS, Azure, Google and Oracle cloud platforms to offer resilient and highly secure infrastructure on demand. Business agility is obtained through CI/CD-enabled infrastructure as code, application configuration and deployment based on cloning from code and backups.
..and Kenan 7?
Kenan 7 represents a leap forward both for the Kenan product line and for the enterprise billing solution space. Blending commoditized cloud visualization technologies and proven billing competence to offer a digital-first, back-office experience. Introducing automated invoice distribution and intuitive customer self-management from within the interactive invoice document view. Kenan 7 offers a pathway to future-proof billing operation.
Key features
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Billing without frontiers
A highly configurable data model eliminating national boundaries in billing and invoicing.
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Product model suits all industries
Proven scalability across telecommunications, financial services, utilities, and more.
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Versatile deployment options
Uniform codebase for both on-premise and cloud deployments, live on all major cloud platforms.
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Rapid upgrade
Effortless in situ upgrades for the latest functionalities, APIs, and UI enhancements.
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Your customer is your end-user
Subscriber autonomy with invoice-driven self-service for hands-on billing issue registration, discussion and resolution.
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Enhanced customer experience
Web 2 interactive invoice document promotes customer understanding of billed concepts and streamlines customer service operations.
At home on the cloud
- Reference architecture for major cloud providers (AWS, Azure, GCP) - Customers benefit from elastically scaled cloud services that are available on-demand and scale to cost-effectively meet workload fluctuations.
- Oracle and Postgres variants - Allow customers to retain preferred components or evolve to optimize platform costs.
- Infrastructure and Application Automation - A full Kenan environment deployed and ready to go in minutes (compared to previous lead time counted in days).
- Joint deployment of infrastructure and applications via CI/CD and GitOps workflows - Cloud optimized, scalable and highly automated solution allows rapid evolution of business capabilities without interruption to customer service.
- Peripheral, ad hoc components give way to cloud services - Operations teams benefit from cloud-based automation, with production workflows, end-to-end monitoring, and integrated security for credential management, environment isolation, and anomaly detection in Kenan on the cloud.
- Adoption of telecommunications API standards.


Visualize to Simplify
- Single-Screen Account Management - Flexibility to explore the full extent of large customer account sets from a single screen Independent of their structural relationship
- Graphical Customer Insights - Graph customer invoice and payment histories, display hierarchical and group relationships. Intuitive graphical presentation of extended customer accounts results in effortless navigation and improved customer knowledge.
- Detailed Multi-Account Views - Interleave multi-account detail for convenient visual inspection. Enterprise account managers can explore account transaction history in an informative comparator UI.
- Predictive Invoice Graphing - Multi-variate graphing of invoice estimates for in-context invoice prediction for account hierarchies. Back-office tools offer a trend-based predictive view of the next invoice to facilitate timely corrective action prior to production.
- Canonical Invoice Model - Informative, interactive and persuasive invoice document encapsulates “invoice-centric” customer self-service tools.
- CRM-to-Billing Integration - UI-based integration delivers robust billing insights to CRM, enabling secure, seamless access to billing status, history, and support functions.
- GenAI-Powered Service Recommendation - Introducing AI-driven recommendations to enhance service delivery and customer satisfaction.
Doubling down on the global customer model
- Multinational, multi-currency enterprise billing - Global Customer model and intuitive UI provide a unified view on all member accounts across the country, region or globe.
- Framework agreement billing - Smoothing mechanism based on tracking of charge totals against agreed periodic regularization transactions reduces turmoil in the per-month or per-quarter preparation of accurate invoices: customer queries may be subject to more thorough analysis.
- Multi-server rating, charge re-distribution, payment transfer - Operational overhead due to “unreachable” customer accounts is addressed.


Straightforward front-end integration with any digital CRM
- Efficient Cross-Platform Invoice Data Access - UI integration and experience-led front-end technologies enable efficient access and visualization of detailed invoice data across platforms.
- Seamless CRM and Billing Integration - For CRM and billing systems, this approach allows in-context access to tools generating invoices and modeling their structures directly from CRM.
- Streamlined Setup with Kenan 7 - Kenan 7 minimizes the effort to establish hybrid views by eliminating the need for parallel models, complex mappings, or extensive API integrations.
Match your customer profile with the right invoice model
From subscriptions presented simply, with complementary detail offered through drill-down, to large and distributed customers with tailored product and service portfolios and pricing each invoice document must importantly combine straightforward presentation with intuitive navigation for users who need to understand the detail. Kenan supports the full range of document complexities without overburdening the customer.
Interesting facts
70+
Live Instances
6
new customers
8
live cloud instances: AWS, Azure, GCP & OCI
3
database options: Oracle, PostgreSQL & Aurora