Manage the User Lifecycle for the Internet Economy
Service providers are investing in digital identities for individual users to improve the customer experience and support new revenue opportunities
As enterprises enter the digital era, they are finding user & identity management a complex domain. This is especially true for service providers intent on digital transformation.
Amdocs’ User Lifecycle Management platform is the evolution of digital identity, overlaying legacy systems to enable digital access for every user, across core and digital services, while powering lifecycle processes to redefine the digital user experience.
Learn how Liberty Global and Amdocs are partnering for their “One Identity” project
Identity management is a strategic imperative for telcos as they transition to become digital service providers (DSPs). Such capability is central to the orchestration of omni-channel interactions – the driving force for creating frictionless, digital-first experiences
Awarded for the effort to supercharge Liberty Global’s digital business capabilities. User Lifecycle Management (ULM) enabled the implementation and launch of Liberty Global’s operator-branded Digital ID platform (FlowID) in its Cable & Wireless group
De-coupling of the user lifecycle from legacy BSS/OSS user
SSO and federation to every service, with entitlements and personalization
Individual dashboards for user management of privacy and consent settings
User management with multi-level hierarchy view, groups & departments
Achieve 70%+ digital penetration
New business models like try & buy, freemium and transient use.
Individualize one-to-one interactions and capture user data for future monetization
Deploy a best-practices library of user management processes. Reduce development time by 70%
Service providers are investing in digital identities for individual users to improve the customer experience and support new revenue opportunities
An operator can't be truly digital without digital identity. Read our white paper.
Amdocs’ User Lifecycle Management is the leading platform for empowering digital user relationships
Hear from Amdocs Head of Digital Identity, Gemini Waghmare, why digital identity for service providers enables a truly digital service experience across all service offerings and for any user
Amdocs’ User Lifecycle Management® solution directly addresses many of the B2B management issues that have limited its digital transformation in the era of the internet economy.
Differentiate your customer experience by putting every individual user in control of their own data