SERVICES & AGILE OPERATIONS
100% service availability. Automatically resolve 30%+ issues and shorten time to resolve of others
Continuously enhance your applications with 30% faster time to market while reducing operational risks
Amdocs partners with the leading providers in the communications and media industry to digitally transform their business. With our unique combination of industry expertise, business critical operations experience and digital investments and skills, we enable our partners to undergo the significant changes along their digital journeys. Working with over 350 CSPs, Amdocs leverages years of technology, practices and processes to deliver value-driven services.
Modernize and future-proof your entire IT ecosystem to deliver innovation faster
Offer personalized, contextual experience that is continuously updated
Rapidly introduce comprehensive new offerings, faster than before
Efficiency in the way things are delivered – remove waste and reduce costs, fail fast fail cheap
An optimal contact center solution which meets customers’ expectations while maximizing cloud benefits
Learn how our Revenue Guard machine learning-based ORM services ensure faster and more accurate prevention, detection and resolution of revenue leakage, fraud and cyber fraud.
TM Forum research on the use of AI in telco operations