What Amdocs is Offering to Business Customers in CES 10
The B2B market segment presents unique and complex challenges to the service providers working with them. The acquisition process is longer and more fragmented. Services need to be customized and tailor-fit for each business. Being larger organizations, clients expect seamless, flawless execution with round-the-clock support, lightning-fast response time, and more autonomous tools to ensure efficiency and cost-effectiveness.
The Amdocs B2B offering addresses all these issues, fueling business customers’ growth engines with assured business KPIs, SLAs, and P&L-based quotes by automating and orchestrating the complete business customer’s lifecycle from ‘concept to care’.
Amdocs B2B Offering provides a fully integrated yet modular set of business and operational support systems (BSS/OSS) and network capabilities, coupled with service and business best practices, for complete automation, orchestration, and visibility of the full business process. The solution allows service providers to support large, multi-site, and virtualized network-based services for business customers with assured service levels, cost, and timelines, as well as profit and loss-based quotes, fueling the service provider’s enterprise business growth.
About the author: Inbar Vernik brings more than 15 years of broad-based and enriched marketing experience to Amdocs. She is the product marketing manager for the Amdocs Master Enterprise Catalog (MEC), and is also responsible for creating awareness, positioning, market strategy and bringing Amdocs’ Portfolio solutions to market.