Amdocs identifies digital as a key pillar and helps clients transform their digital experience

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As enterprises digitize their business, they look to technology partners for expertise, emerging technologies that have competitive advantages, and new ways of engagement. Technology companies need to adjust their strategies and evolve their business models to meet changing customer demands.

They also need to look ahead for new opportunities enabled by the next wave of technologies. In this regard, Amdocs has identified ‘digital’ as one of the strategic pillars, and it has built out capabilities to help clients modernize their IT as well as create new digital experiences for their customers.

Amdocs has already built a strong foundation through its own digital transformation. The company’s technology is fully cloud-native, and it has embraced open source and API-based models. It has built a strong position in the communications service provider (CSP) and media sectors, and it is starting to work with enterprise customers outside these sectors.

Amdocs has been building products and services to help enterprises reimagine their customer experience (CX), and more recently employee experience (EX), as well as create a successful digital strategy. This report looks at Amdocs’ products and solutions to help clients develop digital experiences. With its investment in digital consulting, Amdocs is also opening up opportunities to extend its offerings beyond its current CSP and media customer base.

Read this report from GlobalData to learn more about Amdocs’ products and solutions that help clients develop outstanding digital experiences.