Analyst report


Amdocs revenue management - product assessment

Amdocs strengths include: internal innovation, 5G focus, NaaS and global services. Amdocs Charging comes ready to handle new services in the 5G digital economy, from IoT and media to network slicing and edge monetization.

John Byrne, Analyst


31 Aug 2022

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Amdocs revenue management - product assessment

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Fueled by its 2020 acquisition of Openet, Amdocs is carving out a new angle on a persistent challenge: the 5G “value plane.” Amdocs’ focus on the vital role of policy and charging in enabling 5G monetization is a differentiator.

Amdocs is a leader in the revenue management market. The company has done an effective job of organizing its end-to-end suite of customer and revenue management assets within C&CS, Monetization Suite, and INS, underpinned by a long and expanding focus on AI and data that increasingly focus on 5G-related capabilities, such as those enabled by the network data analytics function (NWDAF). Amdocs’ packaging of policy, convergent charging, and real-time catalog solutions into an offering that serves the ‘5G value plane’ represents a point of potential differentiation in a market, which is now replete with a host of vendors calling out their 5G monetization credentials.

Amdocs continues to focus on the cloud-native approach, underpinning the entire CES21 portfolio, including moving to a regular cadence of updates rather than a major update every year. The company offers a strong services approach, enabling operators to modernize their environments in a way that allows them to simultaneously monetize their investment in legacy platforms that will remain in place over a long transitional period.


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