In this high-stakes environment, success is not defined by experimentation but by execution.

This IDC InfoBrief, sponsored by Amdocs Studios, shows that the telecom leaders who are realizing the greatest benefits from GenAI share one common trait: mature, well-governed, and automated data modernization strategies. These leaders are not only outperforming their peers today—they are building resilient foundations to capitalize on Agentic AI tomorrow.

Why Data Maturity Defines GenAI Success

As telecom providers accelerate their use of GenAI, many find that technical capabilities alone aren’t enough. According to IDC, only 29% of CSPs have mature data strategies—yet these leaders are already seeing significant returns from AI investments. The differentiator? A modern, automated, and trusted data foundation.

From GenAI to Agentic AI: The Stakes Are Rising

The next evolution—Agentic AI—will rely on autonomous systems that act without human input. To succeed, telecoms must ensure data is accurate, accessible, and continuously optimized. Those without a mature data architecture risk operational failures, stalled AI initiatives, and lost competitive ground.

The 5 Data Pillars for AI Readiness
IDC highlights five critical data capabilities:

• Data architecture
• Data quality
• DataOps
• Data accessibility
• Hybrid interoperability
   

Together, they enable AI systems to function reliably at scale across complex telecom environments.

Why Amdocs Studios

Amdocs Studios helps CSPs modernize data infrastructure and accelerate GenAI adoption. With deep industry expertise and cloud-native tooling, we empower telecoms to move from GenAI pilots to production-grade, AI-driven transformation.