Accelerating the move to the cloud

Accelerating the move to the cloud

At TM Forum Digital Transformation World, AT&T’s Andre Fuetsch and Amdocs’ Anthony Goonetilleke discuss service providers’ evolving cloud journey.

Jeff Barak

08 Oct 2020

Accelerating the move to the cloud

Layout canvas

So what’s driving service providers’ move to the cloud?

Andre Fuetsch, president AT&T T&T Labs and Chief Technology Officer, says that aside from the economic benefits of scale, AT&T is moving more of its IT and network workloads to the public cloud “to get more agility and more exposure to fast-growing developer ecosystems and toolsets that these cloud players bring to the table.”

Speaking in the headliners session of the opening day of TM Forum Digital Transformation World with Anthony Goonetilleke, Group President – Strategy & Technology, Amdocs, the AT&T senior executive stressed that when migrating workloads to the cloud, it was important to be selective and only move over those products and services which would benefit from the elastic, dynamic capabilities the cloud can bring. And as AT&T refactors them in this migration process, Fuetsch added, “we want to make sure they’re being refactored to take as much advantage of the cloud-native ecosystem that many of these clouds operate in.”

COVID as a compelling event

Apologizing for the use of the “C-word”, Goonetillike pointed out that COVID had accelerated human behaviour in terms of technology adoption, using the example of his mother now being prepared to take photos of a QR code to pull up a menu in a restaurant.

“Will we ever go back to normal? I think the answer’s no, we’re going to take some of these things and accelerate them,” said the Amdocs executive. Goonetilleke said that in pre-COVID days, Amdocs used to put hundreds of people on a plane and send them around the world during release weekends for major deployments. “Now you have this continuous deployment, continuous integration, you don’t need this anymore,” he added.


anthonyand andre

Amdocs’ Anthony Goonetilleke and AT&T’s Andre Fuetsch

Working together with cloud players

Telco networks and cloud data centers are very complementary, Fuetsch noted. “In the end, it’s all about connecting customers to the resources that they need.” While telco companies have the last mile, end-point connection, cloud players primarily operate in dozens of data centers throughout a geographic area which could spread over 500 or 1,000 miles. Such a distance is not necessarily problematic for applications that are not that dynamic. But, when thinking about the demands of the 5G world, where applications like virtual reality, autonomous cars, drones are much more latency sensitive, these applications need a strong network as they can’t be dependent on resources so far away. “By us working together with these cloud players, we’re really stitching together solutions to bridge those gaps,” Fuetsch said.

A Black Mirror future

Saying perhaps he’s been watching too much “Black Mirror”, the Amdocs leader said he saw a world in which “you pick up a pane of glass, there’s nothing else on it, that’s your device. Whatever you need, wherever you go, you pick up a pane of glass, you identify yourself and suddenly all your digital locker is downloaded to the pane of glass.”

That’s the dream, he continued, that the communications and media industry is excited to build.


make it

Your future looks
breath-taking from here


Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant


Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

Fill your customers’ day
with content they love


Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.


Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible


Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.


about Amdocs

Discover how Amdocs can help your business.


Your future looks breath-taking from here.


Simplify the complex, deliver the brilliant.


Fill your customers’ day with content they love.


Reinvent the customer experience. Every day.


Make today’s impossible tomorrow’s possible.



Apologies, our website does not support this browser