This article first appeared on The Fast Mode
DTW23 - Ignite is just around the corner, scheduled to kick off in 2 weeks at the Bella Center, Copenhagen.
As a Diamond Partner of the event, Amdocs Technology will be exhibiting its portfolio of software products and services, showcasing its exciting line-up of Moonshot Catalyst projects and participating in a host of speaking opportunities. Ariana Lynn, Principal Analyst at The Fast Mode spoke to Sarit Assaf, General Manager, New Tech Business Unit, Amdocs Technology on her thoughts on some of the key themes of the event including digital transformation, telco cloud monetization strategies and artificial intelligence.
Ariana: What are some emerging trends and technologies that you expect will power digital transformation in the telco space in the next year?
Sarit: Consumers are expecting more and for lower prices, which is why it’s so essential that telcos focus on providing the most amazing end-to-end experiences they can. Creating a holistic, human-centric approach to give users what they need, when they need it will foster greater engagement, and satisfaction, and will be crucial over the next year. This will be enabled through the integration of technologies such as Generative AI, automation and eSIM, and by using seamless data analytics to provide more targeted offerings and bundles.
Away from the consumer sphere, meeting the needs of enterprise users will be a focus for telcos this year. The B2B market will provide new growth opportunities as demand for mobile private networks grows to support advanced enterprise services and new 5G use cases. Furthermore, monetisation remains a key concern for telcos, especially as the 5G roll-out continues. Anyone that can support this area will be a key partner for telcos over the coming year.
Ariana: How has the convergence of telco and cloud changed CSP monetization strategies? What are some new growth opportunities?
Sarit: Telco monetization is a hot topic – everybody wants to know how to make money. In recent years, several factors have influenced how monetization strategies are evolving, including the cloud, 5G, the subscription economy, and the rise of data collection and analysis.