Amdocs helps telco leverage upsell and cross-sell opportunities to grow profits and customer lifetime value

Don’t get shuffled off into spam. Your users are deluged with notifications, most of which are worthless and are either deleted or ignored. What if you had a way of speaking directly and personally to every single customer with custom offers created solely for them: based on their needs, interests, and usage? Now you can.

This leading telecommunications company wanted to let existing customers know about new phone releases, but their previous communications were getting lost in the shuffle or ignored.

In a world where every app and service provider is sending out push notifications 24/7, your customer’s attention is more divided than ever before. But there’s one thing still guaranteed to catch and hold their interest: themselves. With personalized video, it’s easy to weave your customer’s name and personal details into a great offer that’s made to measure—for a message that converts like nothing else out there.

In this case study, you’ll find out how Amdocs can help you stand out with custom-tailored personalized video messages at scale to millions of customers:

• Avoid “spammy” or generic communications
• Harness existing CRM and billing data to personalize offers
• Boost lifetime customer value
• Build your reputation for creativity and innovation
• Cut churn, increase loyalty and NPS

Create significant recurring revenue in just a few clicks. Discover how Amdocs makes customer experience amazing.