The challenge was to massively increase our customer’s wireless network capacity and coverage without adding staff or losing control of costs.
This was against a backdrop of an in-house planning system with rapidly rising costs and limited functionality.
The answer was a massive network rollout and backhaul modernization in record time. The in-house legacy planning system was replaced by Amdocs Resource Planner, with thousands of plans migrated to the new system.
As a result, the customer’s OSS group has been repositioned from cost center to profit center and their inventory ecosystem is ready for 5G deployment. It’s a success story worth reading in full.