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Event

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Join Amdocs at DTW Ignite 2025

Join Amdocs at DTW Ignite 2025

DTW25 Ignite returns to Bella center in Copenhagen on 17-19 June to discover
the pathways to Growth. Real Challenges. Real Solutions. Real Change.


23 Apr 2025

Join Amdocs at DTW Ignite 2025

Time

15:00 - 18:00 (GMT)

Date

17-19 June 2025

Duration

2 Days

Time

9:00 AM to 5:00 PM

Location

Copenhagen, Denmark

Join us at DTW Ignite 2025 to experience our industry-leading CES 25 portfolio, featuring advanced GenAI solutions that are transforming customer experiences and the entire industry.

Key highlights:

  • Autonomous Networks - delivering unprecedented operational efficiency with network digital twins
  • Data & Gen(AI) - accelerating intelligence and insights through our agents & telco data fabric
  • B2B & Monetization - enabling new growth strategies and revenue opportunities
  • Customer Experience - creating signature interactions that drive loyalty
  • MVNO Solutions - empowering virtual operators with end-to-end capabilities
  • Amdocs Studios - where experience design, data, cloud and quality engineering transform business goals into reality
  • Live Demos - showcasing innovative solutions developed with NVIDIA, Dell, AWS, Google, and Microsoft, plus joint catalysts with partners and leading CSPs

Catalysts

Growing B2B with autonomous networks

Transforming B2B sales with Autonomous Agents: enabling flexible quoting and commerce for mid-tier enterprise customers.

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  • Serves mid-market B2B customers efficiently.
  • Uses GenAI for customer-led journeys.
  • Integrates CPQ for smooth configuration.
  • Provides cloud-native, API-integrated solution.
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Generative orchestrator - Automating product and network alignment with GenAI

Whiteboard to workflow to service in minutes

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  • Uses GenAI to turn process diagrams into workflows.
  • Automates API mapping and service orchestration.
  • Runs through GitOps for speed and control.
  • Cuts product launch time from weeks to days.
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Gen AI-powered predictive quality analysis for billing

Mitigate revenue leaks and enhance customer satisfaction with Gen AI-powered predictive intelligence for real-time billing quality analysis

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  • Uses GenAI and real-time billing to predict anomalies early.
  • Analyzes diverse data mid-cycle, improving detection.
  • Integrates smoothly with existing billing systems.
  • Reduces revenue loss, complaints, and manual rework.
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BIND: Bridging Intelligence, Networks, and Digital Twin

Bridge data silos across existing and new network technologies with GenAI-enabled inventory federation and digital twin for streamlined operations

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  • Federates data for a full, accurate network view.
  • Boosts automation, efficiency, and customer experience
  • Uses GenAI and digital twins across multi-vendor networks.
  • Tracks impact through cost, time, and automation gains.
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Beyond Chatbots: Hybrid AI for fully automated proactive customer care - Phase II

Empowering tomorrow's telecom: Driving innovation with Generative AI and AI/ML for proactive customer engagement and seamless digital excellence

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  • Uses GenAI to predict customer intent before contact.
  • Cuts costs, reduces repeat calls, and shortens resolution time.
  • Expands to churn prevention, upselling, and predictive analytics.
  • Aligns with TM Forum standards for scalable, automated CX.
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Speakers

Gilbert O. Gaw, First Vice President & Head of IT and the Transformation Office (PLDT & Smart)
Gilbert O. Gaw, First Vice President & Head of IT and the Transformation Office (PLDT & Smart)
  • Session: Proof in Practice: The Power of Composable IT
  • Date: 17 June 2025
  • Time: 02:00 PM-03:30 PM
  • Location: Stage A
Deepak Talwar, Regional Vice President & Customer Business Executive (APAC) Amdocs
Deepak Talwar, Regional Vice President & Customer Business Executive (APAC) Amdocs
  • Session: Proof in Practice: The Power of Composable IT
  • Date: 17 June 2025
  • Time: 02:00 PM-03:30 PM
  • Location: Stage A

Schedule a meeting