“We are seeing a huge opportunity for telcos to monetize enterprise services; the opportunity in Enterprise IT spending globally is set to top $4.7 trillion by 2023 – according to Gartner. CSPs face many complexities but Amdocs is in a great position to help address those challenges and put them at the forefront of the market needs to digitize and stay competitive."
December 19, 2022
Enabling service agility and efficiency through automation to drive efficiencies and digital experiences
Today’s consumers and enterprise customers benchmark their experience with those of the hyper scalers - the likes of Netflix, Uber, Amazon, GCP. Digitalization and operational efficiency driven by cloud, automation and digitalization are at the core of delivering such experiences.
To fully tap this opportunity, service providers must act fast and build capabilities to meet today’s enterprise customers’ expectations. The modern telcos are seeking service agility to get their offerings faster to market, as well as service efficiency and increased productivity. But how can that be achieved?
Find out by listening to the full podcast between Graham Lynch, Founder of Communications Day and Zoltan Losteiner, VP CBE Amdocs.
Reinvent the customer experience every day
Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.