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What's Next for AI in Telecom? Insights from MWC 2025
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What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

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Gil Rosen

Chief Marketing Officer, Amdocs


07 Mar 2025

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    • (-) Customer Centricity
    • (-) The Future of Tech
    The proof of the pudding is in the eating. What is the proof of your solution?
    Article

    Customer Centricity

    Six steps to ensuring that your solution addresses your customer’s business needs.
    Author Image

    Judi Weiss, Customer Success Manager

    Amdocs


    30 Mar 2022

    Lessons learned: How today's tech leaders are shaping the future
    Podcast

    The Future of Tech

    Avishai answers questions about his own career journey and interesting areas of focus that he’s gleaned from hosting The Future of Tech
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    Avishai Sharlin, Division President of Amdocs Technology

    S3 E10


    07 Mar 2022

    How will data and AI shape the future of marketing?
    Podcast

    The Future of Tech

    Avishai and marketing innovator Jim Jackson discuss Jim's digital advertising strategy at HPE, why he's focused on engagement & partnerships, and more
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    Avishai Sharlin, Division President of Amdocs Technology

    S3 E9

    45:00


    21 Feb 2022

    On a journey to better understand customers with VoC
    Video

    Customer Centricity

    Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

    Amdocs

    8:45


    16 Feb 2022

    The role of VoC at Amdocs
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    Customer Centricity

    How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

    15 Feb 2022

    Three for a Quarter: The Customer Centricity quarterly tip roundup
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    Customer Centricity

    Blog #1: Business is a social act
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    Laliv Amrami, Customer Success Manager

    Amdocs


    15 Feb 2022

    Do you really know how customer-centric you are?
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    Customer Centricity

    Four principles for B2B companies to act on, so they can measure and improve.
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    Laliv Amrami, Customer Success Manager

    Amdocs


    10 Feb 2022

    Market research: Give the agents wings
    Research

    Customer Centricity

    The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

    Amdocs


    05 Jan 2022

    The future of space navigation
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    The Future of Tech

    Space industry CEO Luca Rossettini shares how his childhood passion has led to his current career and offers encouragement to the next generation
    Author Image

    Avishai Sharlin, Division President of Amdocs Technology

    S3 E8

    51:00


    29 Nov 2021

    The future of A.I.-based conversations
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    The Future of Tech

    Avishai and Joe Bradley, Chief Scientist at LivePerson, discusses the current state of conversational A.I.
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    Avishai Sharlin, Division President of Amdocs Technology

    S3 E7

    56:00


    08 Nov 2021

    The future of trust via blockchain
    Podcast

    The Future of Tech

    Avishai and Eli Ben Sasson of StarkWare discuss approaches to establishing trust between people and institutions
    Author Image

    Avishai Sharlin, Division President of Amdocs Technology

    S3 E6

    36:00


    25 Oct 2021

    The future of virtual reality
    Podcast

    The Future of Tech

    Alex Howland takes us from psychology to tech, explaining how experiential learning plays role in what the future of virtual reality will look like.
    Author Image

    Avishai Sharlin, Division President of Amdocs Technology

    S3 E5

    50:30


    11 Oct 2021

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