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What's Next for AI in Telecom? Insights from MWC 2025
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GenAI

MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

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Gil Rosen

Chief Marketing Officer, Amdocs


07 Mar 2025

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    • (-) Customer Centricity
    Amdocs VoC program showcased in thought-leadership webinar
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    Customer Centricity

    Alchemer hosted Amdocs for a thought leadership webinar on VoC.

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    47:50


    04 Apr 2022

    The proof of the pudding is in the eating. What is the proof of your solution?
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    Customer Centricity

    Six steps to ensuring that your solution addresses your customer’s business needs.
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    Judi Weiss, Customer Success Manager

    Amdocs


    30 Mar 2022

    On a journey to better understand customers with VoC
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    Customer Centricity

    Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

    Amdocs

    8:45


    16 Feb 2022

    The role of VoC at Amdocs
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    Customer Centricity

    How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

    15 Feb 2022

    Three for a Quarter: The Customer Centricity quarterly tip roundup
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    Customer Centricity

    Blog #1: Business is a social act
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    Laliv Amrami, Customer Success Manager

    Amdocs


    15 Feb 2022

    Do you really know how customer-centric you are?
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    Customer Centricity

    Four principles for B2B companies to act on, so they can measure and improve.
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    Laliv Amrami, Customer Success Manager

    Amdocs


    10 Feb 2022

    Market research: Give the agents wings
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    Customer Centricity

    The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

    Amdocs


    05 Jan 2022

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