Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Research: How is the digital divide evolving in 2024?

Research

From revealing the current state of connectivity in homes to exploring the potential of bridging the digital divide, this new research from Amdocs unv

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Michael Zema

Corporate Communications

11 Apr 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

The three technology layers for making ubiquitous connectivity a reality

Article

As we consider where we are headed as an industry and why, it’s important to note that this year is an inflection point, as we quickly advance into th

Anthony Goonetilleke, Group President of Technology and Head of Strategy

19 Feb 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Is your business future-proofed with multi-cloud readiness?

Blog

Cloud Strategy Unboxed

Is your business future-proofed with multi-cloud readiness?

Thomas Smart, Senior Cloud Consultant

Amdocs

23 Jun 2023

How can you ensure smooth cloud migrations and avoid common pitfalls?

Blog

Cloud Strategy Unboxed

How can you ensure smooth cloud migrations and avoid common pitfalls?

Thomas Smart, Senior Cloud Consultant

Amdocs

16 Jun 2023

From overspending to savings: How FinOps can transform your cloud economics

Blog

Cloud Strategy Unboxed

From overspending to savings: How FinOps can transform your cloud economics

Thomas Smart, Senior Cloud Consultant

Amdocs

09 Jun 2023

Platform approach 101: Getting cloud right, the first time

Blog

Cloud Strategy Unboxed

Platform approach 101: Getting cloud right, the first time

Thomas Smart, Senior Cloud Consultant

Amdocs

02 Jun 2023

Power to the developers! Empower your team and shift left for scalable cloud success

Blog

Cloud Strategy Unboxed

Power to the developers! Empower your team and shift left for scalable cloud success

Thomas Smart, Senior Cloud Consultant

Amdocs

26 May 2023