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What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Amdocs & generative AI: Paving the way for a new era in CSP operations

Whitepaper

Studio Services

Data & Gen AI Studio

Amdocs & generative AI: Paving the way for a new era in CSP operations

Vadim Berdichevsky, Lead Software Architect

29 May 2023

Data migration challenges in financial institutions

Article

Studio Services

Data & Gen AI Studio

Data intelligence

Navigate data migration challenges with precision and efficiency with seamless integration and minimized disruptions.

Kennard Grasso, Head of Data Business Services

Amdocs

22 May 2023

Unlock business growth with a holistic data-driven strategy

eBook

Studio Services

Data & Gen AI Studio

Data intelligence

Data holds the key to improving important metrics such as network performance and customer experience.

Amdocs

10 May 2023

Using ML to drive postpaid migrations

Article

Studio Services

Data & Gen AI Studio

Data intelligence

Using ML to drive postpaid migrations

Gal Tamir, Revenue Growth Team Lead

Amdocs

14 Apr 2023

The promise of data to transform CSPs' business

Blog

Studio Services

Data & Gen AI Studio

Data intelligence

CSPs face the dual challenges of growing revenues to support investment in 5G, fiber other infrastructure, while also reducing costs.

Gal Schreiber, Product Marketing Director

Amdocs

14 Apr 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

At the source of failure, very often, there is lack of listening. How well are you listening to your customers? Do you really know what they need?

Laliv Amrami, Customer Success Manager

Amdocs

13 Dec 2022

Identifying the ambitions of AI

Blog

How is AI transforming the workforce? The TM Forum has launched its DE&I solution, Inclusion & Diversity Score.

Tamara Blanche, Communications Professional

Amdocs Networks

18 Oct 2022

Turn your workload backlog from an operational headache into business value for your customer

Blog

Customer Centricity

With a challenging backlog, how do you decide what to work on first? Learn about a customer success best practice for prioritizing workloads.

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Ben Griffiths, Customer Success Manager

Amdocs

06 Oct 2022

Demonstrate project success with data and value-led ethos

Blog

Customer Centricity

Amdocs' Judi Weiss explains how a data-driven, value-led approach to projects in the technology and telecoms space has become critical.

Author Image

Judi Weiss,

Customer Success Manager

13 Jul 2022

What does couples therapy have to do with customer success?

Blog

Customer Centricity

The Voice of the Customer (VoC) workshop: a unique approach to addressing customer feedback

Laliv Amrami, Customer Success Manager

Amdocs

05 Jul 2022

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

We need to know our customers if we are to ensure we are an asset, and not a burden, in everything we do for them.

Laliv Amrami, Customer Success Manager

Amdocs

19 May 2022