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Instantiate & fulfill every service – whether it’s simple, complex or composite.

A flexible and catalog-driven orchestration system, Order & Service Orchestrator manages and monitors sales order service fulfilment – executing manual and automatic activities, while integrating with service and resource inventories.

Capabilities include service modelling, decomposing products into services and services into resources, updating service & resource inventories, model-driven workflows, automated escalations, project order scheduling, and performing proactive system actions.

lights

Benefits

  • Faster time-to market

    Accelerated service design, test, launch, fulfillment and orchestration of any service.

  • Reduces operations complexity and cost

    Streamlined service orchestration, spanning multiple domains & vendor technologies and connecting fragmented fulfilment systems.

  • Increase customer satisfaction

    Accurate and timely fulfilment and delivery of services; reduced order fallout via auto-triggered policies for automated error handling.

  • Flexible workflows

    Automated and human-centric workflows, supported by predefined, catalog-driven business rules for value-add tasks and assignments.

  • Enhanced visibility & control

    360-degree view of service order processes and task status.

  • Increased business agility

    Modular, cloud-native, microservices-based architecture and open, standard-based APIs.

Resources

Unleashing service innovation with digital-to-network automation
  • PDF
Amdocs Digital-to-Network Automation
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about Amdocs

Discover how Amdocs can help your business.

cloud

Your future looks breath-taking from here.

automation

Simplify the complex, deliver the brilliant.

media

Fill your customers’ day with content they love.

digital

Reinvent the customer experience. Every day.

5G

Make today’s impossible tomorrow’s possible.

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