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A flexible and catalog-driven orchestration system, Amdocs Service Orchestration manages and monitors sales order service fulfilment – executing manual and automatic activities, while integrating with service and resource inventories.
Capabilities include service modelling, decomposing products into services and services into resources, updating service & resource inventories, model-driven workflows, automated escalations, project order scheduling, and performing proactive system actions.
Winner: FutureNet Asia Orchestration Award for the most innovative automated service orchestration solution deployed in APAC
Accelerated service design, test, launch, fulfillment and orchestration of any service.
Streamlined service orchestration, spanning multiple domains & vendor technologies and connecting fragmented fulfilment systems.
Accurate and timely fulfilment and delivery of services; reduced order fallout via auto-triggered policies for automated error handling.
Automated and human-centric workflows, supported by predefined, catalog-driven business rules for value-add tasks and assignments.
360-degree view of service order processes and task status.
Modular, cloud-native, microservices-based architecture and open, standard-based APIs.