Amdocs Networks

Autonomous Network Operations is delivered through Amdocs aOS Agentic Operations. It applies AI agents directly within network operations to coordinate sensing, decision making, and execution across domains. It spans service delivery, fault resolution, preventive operations, optimization, and change management across networks, enabling operations to run consistently end-to-end rather than through manual, siloed processes.

AI and machine learning (ML) are embedded within operational workflows to support autonomous execution, including anomaly detection, diagnosis, root cause analysis, fault prediction, and intent driven optimization. These capabilities reduce reliance on manual coordination, accelerate issue resolution in live production environments, and improve repeatability of operational outcomes.

Amdocs aOS operates above existing OSS environments as a governing intelligence layer, coordinating how decisions are made, executed, and escalated across network operations. Together with the underlying OSS landscape, aOS supports a controlled progression toward higher levels of network autonomy, with defined decision boundaries, operational visibility, and human oversight maintained throughout.