Amdocs Service Orchestration
Amdocs Service Orchestration
Manage service fulfillment actions – both automated and manual – required to complete a specific service order, such as identifying and handling correct sequencing of service dependencies in the end-to-end fulfilment process.
Amdocs Service Orchestration
Manage service fulfillment actions – both automated and manual – required to complete a specific service order, such as identifying and handling correct sequencing of service dependencies in the end-to-end fulfilment process.
Instantiate & fulfill every service – whether it’s simple, complex or composite.
A flexible and catalog-driven orchestration system, Amdocs Service Orchestration manages and monitors sales order service fulfilment – executing manual and automatic activities, while integrating with service and resource inventories.
Capabilities include service modelling, decomposing products into services and services into resources, updating service & resource inventories, model-driven workflows, automated escalations, project order scheduling, and performing proactive system actions.
Winner: FutureNet Asia Orchestration Award for the most innovative automated service orchestration solution deployed in APAC
Benefits
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Faster time-to market
Accelerated service design, test, launch, fulfillment and orchestration of any service.
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Reduces operations complexity and cost
Streamlined service orchestration, spanning multiple domains & vendor technologies and connecting fragmented fulfilment systems.
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Increase customer satisfaction
Accurate and timely fulfilment and delivery of services; reduced order fallout via auto-triggered policies for automated error handling.
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Flexible workflows
Automated and human-centric workflows, supported by predefined, catalog-driven business rules for value-add tasks and assignments.
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Enhanced visibility & control
360-degree view of service order processes and task status.
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Increased business agility
Modular, cloud-native, microservices-based architecture and open, standard-based APIs.