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Latest insights

What's Next for AI in Telecom? Insights from MWC 2025
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GenAI

MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

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Gil Rosen

Chief Marketing Officer, Amdocs


07 Mar 2025

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    Digital Commerce: Reimagining commerce for telecommunications
    Whitepaper

    Commerce

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    Customer Engagement Platform

    Digital Commerce: Reimagining commerce for telecommunications

    Amdocs


    26 Mar 2024

    The case for API standardization
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    Technology Foundation

    Digital

    Technology

    TM Forum’s Open API program, the importance of industry-wide adoption, and future prospects for Service Provider IT applications.

    29 Aug 2023

    It's time to refocus
    Whitepaper

    Digital

    A look at CSPs’ use of customer journey KPIs, financial investment into specific digital initiatives, and the use of digital and live-agent channels.

    Amdocs


    20 Mar 2023

    A new approach to billing for a new generation of customers
    Whitepaper

    Digital

    A new approach to billing for a new generation of customers

    James Crawshaw, Sr. Analyst & Ed Finegold, Associate Analyst

    Omdia


    15 Sep 2022

    L.E.A.D.E.R. -  eSIM adoption, opportunities & benchmarking
    Whitepaper

    Digital

    MNOs should prepare themselves for the future of SIM cards. We've developed a framework that will help guide the way.

    Amdocs and Counterpoint Technology Market Research


    03 Feb 2022

    A centralized care approach to providing excellent CX
    Whitepaper

    Customer Engagement Platform

    Digital

    As the CSP ecosystem is getting more competitive, customers are becoming more demanding. 

    Keith Kirkpatrick, Principal Analyst

    Dash Research


    19 Oct 2021

    How to win with digital brands
    Whitepaper

    Digital

    Discover how you can fulfill your telco's digital needs – without the legacy nightmare.

    Amdocs


    21 May 2021

    The platform approach to transforming communications & media services providers’ customer experience
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    Digital

    Discover why a low-code platform approach is a game-changer for service providers.

    John Abraham

    Analysys Mason


    01 Apr 2021

    iPaaS adoption by CSPs
    Whitepaper

    Digital

    Networks

    Find out more about CSPs’ integration challenges, investment priorities and iPaaS solution preferences.

    Saurabh Sharma

    Principal Analyst, Ovum


    14 May 2019

    Why identity is essential to an operator’s digital architecture
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    Digital

    Take a look at the platform that powers digital identity as a strategic service for companies aspiring to a world of seamless interaction with end-use

    Amdocs


    21 Mar 2019

    eSIM for CSPs
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