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What's Next for AI in Telecom? Insights from MWC 2025

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GenAI

MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

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Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Research

Connectivity

Inclusion

From revealing the current state of connectivity in homes to exploring the potential of bridging the digital divide, this new research from Amdocs unv

Michael Zema

Corporate Communications

11 Apr 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Article

Connectivity

MWC

Fiber Services

As we consider where we are headed as an industry and why, it’s important to note that this year is an inflection point, as we quickly advance into th

Anthony Goonetilleke, Group President of Technology and Head of Strategy

19 Feb 2024

Beyond experimentation: A121 CEO Yoav Shoham on GenAI's future and AI21's journey

Podcast

The Future of Tech

Beyond experimentation: A121 CEO Yoav Shoham on GenAI's future and AI21's journey

Avishai Sharlin, Division President, Amdocs Technology

S5 E4

24 Jan 2024

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

GenAI and the power of LLMs: Insights with Dr. Sharon Zhou

Podcast

The Future of Tech

Avishai sits down with Lamini CEO Sharon Zhou to talk about the science and impact of Large Language Learning Models (LLMs).

Avishai Sharlin, Division President, Amdocs Technology

S5 E3

40:37

01 Nov 2023

Insights from NVIDIA’s GenAI journey - with Michael Kagan, CTO

Podcast

The Future of Tech

Avishai and Michael Kagan, CTO of NVIDIA, discuss the challenges and opportunities posed by Gen AI.

Avishai Sharlin, Division President, Amdocs Technology

S5 E2

25 Sep 2023

Lessons and insights from Microsoft’s journey to GenAI for enterprises

Podcast

amAIz Suite

The Future of Tech

Unpacking Microsoft's GenAI: Lessons for the modern enterprise

Avishai Sharlin, Division President, Amdocs Technology

S5 E1

46:09

14 Sep 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

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Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

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Topic

Products & Services

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Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

From revealing the current state of connectivity in homes to exploring the potential of bridging the digital divide, this new research from Amdocs unv

Michael Zema

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

As we consider where we are headed as an industry and why, it’s important to note that this year is an inflection point, as we quickly advance into th

Anthony Goonetilleke, Group President of Technology and Head of Strategy

Beyond experimentation: A121 CEO Yoav Shoham on GenAI's future and AI21's journey

Avishai Sharlin, Division President, Amdocs Technology

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Avishai sits down with Lamini CEO Sharon Zhou to talk about the science and impact of Large Language Learning Models (LLMs).

Avishai Sharlin, Division President, Amdocs Technology

Avishai and Michael Kagan, CTO of NVIDIA, discuss the challenges and opportunities posed by Gen AI.

Avishai Sharlin, Division President, Amdocs Technology

Unpacking Microsoft's GenAI: Lessons for the modern enterprise

Avishai Sharlin, Division President, Amdocs Technology

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

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