Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

Case Study: Deutsche Asset Management Achieves $7 million Annual savings with Mainframe Modernization

Case study

Financial Services

Digital transformation

Case Study: Deutsche Asset Management Achieves $7 million Annual savings with Mainframe Modernization

27 Nov 2024

Case Study: Foyer Group Modernizes Legacy Systems, Achieves Enhanced Agility and Cost Efficiency with Astadia

Case study

Financial Services

Digital transformation

Case Study: Foyer Group Modernizes Legacy Systems, Achieves Enhanced Agility and Cost Efficiency with Astadia

27 Nov 2024

Case Study: Société Générale Luxembourg Transforms Core Banking Systems with Cloud Migration by Astadia

Case study

Financial Services

Digital transformation

Case Study: Société Générale Luxembourg Transforms Core Banking Systems with Cloud Migration by Astadia

27 Nov 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

AI chat - can you tell real from fake? Watch & find out!

Video

In a GenAI Minute

AI chat - can you tell real from fake? Watch & find out!

Author Image

Roy Sgan-Cohen, Head of Amdocs Platform Business Unit, Amdocs

Episode 4

13 Apr 2024

Discover innovative approaches for conversational excellence in AI

Video

In a GenAI Minute

Discover innovative approaches for conversational excellence in AI

Author Image

Roy Sgan-Cohen, Head of Amdocs Platform Business Unit, Amdocs

Episode 3

27 Mar 2024

amAIzing episode 2: Dive into In a GenAI Minute!

Video

In a GenAI Minute

Amdocs amAIz Suite

amAIzing episode 2: Dive into In a GenAI Minute!

Author Image

Roy Sgan-Cohen, Head of Amdocs Platform Business Unit

Episode 2

07 Mar 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Omdia Vendor Services Review: Amdocs

Analyst report

Digital transformation

Omdia Vendor Services Review: Amdocs

James Crawshaw, Practice Leader, Service Provider Transformation & Roz Roseboro, Principal Analyst, Service Provider Transformatio

Omdia

11 Feb 2024

New! Watch episode 1 of In a GenAI Minute

Video

In a GenAI Minute

Amdocs amAIz Suite

New! Watch episode 1 of In a GenAI Minute

Author Image

Roy Sgan-Cohen, Head of Amdocs Platform Business Unit

Episode 1

08 Feb 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024