Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Networks understanding natural language could transform time-to-market

Blog

Network Exposure

Networks understanding natural language could transform time-to-market

Julia Hogarty

Product Marketing Manager

15 Jul 2024

Certified Partnerships for 5G Optimality

Article

The reality of 5G requirements means proven partnerships are essential for deployment and service effectiveness

08 Jul 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

AWS telecom services competency reinforces Amdocs’ reputation in the sector

Blog

DTW Catalyst 2023

Amdocs is one of the first AWS Partners to achieve the newly launched competency signifying telco expertise.

Dan Hod, VP Global Cloud Alliances & Ecosystem

Amdocs

19 Sep 2023

How Amdocs & Compira Labs are bringing the video streaming your customers expect

Blog

How Amdocs & Compira Labs are bringing the video streaming

Paul Saunders, Head of Sales

Amdocs

15 Sep 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Amdocs scores three Microsoft Solutions Partner designations

Blog

Expert cloud capabilities recognized across Data and AI, Infrastructure, and Digital and App Innovation.

Amdocs

02 May 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

At the source of failure, very often, there is lack of listening. How well are you listening to your customers? Do you really know what they need?

Laliv Amrami, Customer Success Manager

Amdocs

13 Dec 2022