Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

2025 Tech Predictions: Redefining Connectivity in the Agentic Era

Article

2025 Tech Predictions: Redefining Connectivity in the Agentic Era

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Michael Zema, Corporate Communications

06 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Tackling a deepening digital divide

Article

Tackling a deepening digital divide

Gil Rosen, CMO

Amdocs

04 Jan 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

2024 predictions: What new experiences can we expect from AI, networks and more?

Article

2024 predictions: What new experiences can we expect from AI, networks and more?

Michael Zema, Corporate Communications

Amdocs

20 Dec 2023

Why standardized exposure is the key to a new era of network monetization

Article

DTW Catalyst 2023

Why standardized exposure is the key to a new era of network monetization

Ron Porter, Head of 5G, Network & OSS Product Marketing

Amdocs

07 Sep 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

The digital divide is changing – for better and worse

Article

Recent years have exposed certain aspects of our connectivity that must be addressed to prevent the widening of the digital divide.

Anthony Goonetilleke, Group President of Technology & Head of Strategy

Amdocs

19 May 2023

Why being intentional about workplace diversity is so important and 3 key steps to making it happen

Article

Meeting expectations isn’t only about quality code, expert strategy, streamlined process and support from the best talent. It's also about diversity.

Pablo Cella, Division President, Communications, Media, and Technology

Amdocs

15 May 2023

Energy reliable network delivery vs sustainable operations

Blog

Can you achieve reliable network delivery and sustainable operations while reducing your energy footprint?

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Ioannis Tsakos, Product Marketing Manager

Amdocs Networks

04 May 2023