Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

The role of VoC at Amdocs

Podcast

Customer Centricity

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

15 Feb 2022

Three for a Quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Laliv Amrami, Customer Success Manager

Amdocs

15 Feb 2022

Do you really know how customer-centric you are?

Article

Customer Centricity

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

Amdocs

10 Feb 2022

Market research: Give the agents wings

Research

Customer Centricity

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Amdocs

05 Jan 2022

Report: Amdocs has evolved its portfolio to be a fully cloud-native, 5G-compliant, open and modular microservices-based platform

Analyst report

Analysys Mason provides strong external validation of Amdocs’ market leadership position and strategic direction in monetization.

John Abraham, Principal Analyst

Analysys Mason

15 Nov 2021

WATCH: Leveraging innovation in smart cities and beyond

Video

From smart cities, through remote education and healthcare to autonomous cars… the future is here. We have a pivotal role to play in this new world.

Amdocs

26 Oct 2021

The evolution of common cloud myths

Blog

Cloud myths keep evolving and will continue to do so. To anticipate future cloud myths, look back at the past through today’s lens.

Zeev Likwornik, Cloud Technologies Lead

Amdocs

04 Oct 2021

Ensuring 5G isn’t just another “G”

Blog

Here’s why creating a configurable marketplace of 5G experiences could be the real gamechanger.

Michael Zema, Corporate Communications

Amdocs

08 Sep 2021

Why digital-to-network automation is critical for the era of 5G and open cloud networks

eBook

From the front office all the way to the network, this eBook explains why end-to-end digitalization is essential for a great customer experience.

Amdocs

08 Feb 2021

Amdocs recognized as an AWS Migration Competency Partner

Blog

Amdocs is certified by AWS as a Migration Competency partner. This certification expresses AWS’ recognition of Amdocs’ migration expertise, skills, cu

Avi Kulshrestha

01 Sep 2020

The challenges of managing data and analytics according to Analysis Mason

Blog

Using public cloud to tackle the top telecoms challenges in managing data and analytics

Justin van der Lande

Analysys Mason

17 Aug 2020