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What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Reimagining operations & customer centricity - TM Forum

Analyst report

Customer Centricity

Reimagining operations & customer centricity - TM Forum

27 Apr 2022

Amdocs VoC program showcased in thought-leadership webinar

Video

Customer Centricity

Alchemer hosted Amdocs for a thought leadership webinar on VoC.

Alchemer & Amdocs

47:50

04 Apr 2022

The proof of the pudding is in the eating. What is the proof of your solution?

Article

Customer Centricity

Six steps to ensuring that your solution addresses your customer’s business needs.

Judi Weiss, Customer Success Manager

Amdocs

30 Mar 2022

Automation of CI/CD workflow using DevOps principles at TELUS Health

Case study

Amdocs Source delivers on-demand creation of environments and improved release cycle agility, reliability and stability for Telus, on AWS.

Paul Bertoni, Managing Director, Amdocs PSO, North America

Amdocs

25 Mar 2022

Inventory Management: Why this is the top operational challenge for advanced 5G services delivery

Blog

Inventory management: why this is the top operational challenge for advanced 5G services delivery.

Fred Pulver, Product Marketing Manager, Amdocs Intelligent Networks

Amdocs

25 Mar 2022

Even topflight orchestras need a conductor

Blog

Why end-to-end service orchestration is a must when it comes to conducting 5G network symphonies.

Author Image

Ron Porter, Head of 5G, Network & OSS Product Marketing

Amdocs

11 Mar 2022

Video

Customer Centricity

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

Amdocs

8:45

16 Feb 2022

The role of VoC at Amdocs

Podcast

Customer Centricity

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

15 Feb 2022

Three for a Quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Blog #1: Business is a social act

Laliv Amrami, Customer Success Manager

Amdocs

15 Feb 2022

Do you really know how customer-centric you are?

Article

Customer Centricity

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

Amdocs

10 Feb 2022

Market research: Give the agents wings

Research

Customer Centricity

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Amdocs

05 Jan 2022

5G drives the need for end-to-end service orchestration

Video

In the era of 5G, the move from static to dynamic hybrid networks creates new challenges and demands a new approach to service automation.

06 Dec 2021