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What's Next for AI in Telecom? Insights from MWC 2025

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GenAI

MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

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Blog

Customer Centricity

We need to know our customers if we are to ensure we are an asset, and not a burden, in everything we do for them.

Laliv Amrami, Customer Success Manager

Amdocs

19 May 2022

Reimagining operations & customer centricity - TM Forum

Analyst report

Digital

Customer Centricity

Reimagining operations & customer centricity - TM Forum

27 Apr 2022

Amdocs VoC program showcased in thought-leadership webinar

Video

Customer Centricity

Alchemer hosted Amdocs for a thought leadership webinar on VoC.

Alchemer & Amdocs

47:50

04 Apr 2022

The proof of the pudding is in the eating. What is the proof of your solution?

Article

Customer Centricity

Six steps to ensuring that your solution addresses your customer’s business needs.

Judi Weiss, Customer Success Manager

Amdocs

30 Mar 2022

Award

Cloud

Media

Amdocs Vubiquity’s Content Cloud wins Media Excellence Award

Amdocs

01 Mar 2022

Video

Customer Centricity

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

Amdocs

8:45

16 Feb 2022

Podcast

Customer Centricity

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

15 Feb 2022

Blog

Customer Centricity

Laliv Amrami, Customer Success Manager

Amdocs

15 Feb 2022

Do you really know how customer-centric you are?

Article

Customer Centricity

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

Amdocs

10 Feb 2022

Research

Customer Centricity

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Amdocs

05 Jan 2022

The Subscriber Experience: Solving OTT Aggregation in 2021 and Beyond

Research

Digital

Media

Actionable consumer insight for broadband, pay-TV, and mobile operators looking into OTT video aggregation

Amdocs Media

12 Oct 2021

We help those who build the future to make it amazing.

Explore how we can help you overcome your operational challenges and achieve your business goals.

Our cloud-native, open, dynamic and GenAI-driven products and services enable you to transform your business.

Discover our latest insights, keep up to date with our latest research and events.

Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

Type

Topic

Products & Services

Tags

We need to know our customers if we are to ensure we are an asset, and not a burden, in everything we do for them.

Laliv Amrami, Customer Success Manager

Reimagining operations & customer centricity - TM Forum

Alchemer hosted Amdocs for a thought leadership webinar on VoC.

Six steps to ensuring that your solution addresses your customer’s business needs.

Judi Weiss, Customer Success Manager

Amdocs Vubiquity’s Content Cloud wins Media Excellence Award

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

Laliv Amrami, Customer Success Manager

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Actionable consumer insight for broadband, pay-TV, and mobile operators looking into OTT video aggregation

Topics

Insights

Products & Services

We help those who build the future to make it amazing.

Explore how we can help you overcome your operational challenges and achieve your business goals.

Our cloud-native, open, dynamic and GenAI-driven products and services enable you to transform your business.

Discover our latest insights, keep up to date with our latest research and events.

Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

Type

Topic

Products & Services

Tags

We need to know our customers if we are to ensure we are an asset, and not a burden, in everything we do for them.

Laliv Amrami, Customer Success Manager

Reimagining operations & customer centricity - TM Forum

Alchemer hosted Amdocs for a thought leadership webinar on VoC.

Six steps to ensuring that your solution addresses your customer’s business needs.

Judi Weiss, Customer Success Manager

Amdocs Vubiquity’s Content Cloud wins Media Excellence Award

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

Blog #1: Business is a social act

Laliv Amrami, Customer Success Manager

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Actionable consumer insight for broadband, pay-TV, and mobile operators looking into OTT video aggregation

Topics

Insights

Products & Services