Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Video

Customer Centricity

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

Amdocs

8:45

16 Feb 2022

The role of VoC at Amdocs

Podcast

Customer Centricity

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

15 Feb 2022

Three for a Quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Laliv Amrami, Customer Success Manager

Amdocs

15 Feb 2022

Do you really know how customer-centric you are?

Article

Customer Centricity

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

Amdocs

10 Feb 2022

Market research: Give the agents wings

Research

Customer Centricity

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Amdocs

05 Jan 2022

Part 5: How can operators successfully commercialize 5G (payment models)?

Video

How can operators successfully commercialize 5G (payment models)?

28 Oct 2021

Part 4: Can operators play a role beyond connectivity on the 5G B2B ecosystem?

Video

Can operators play a role beyond connectivity on the 5G B2B ecosystem?

28 Oct 2021

Enhancing operator business services with 5G

Analyst report

Operators need new sources of revenue in the business market.

28 Oct 2021

Part 3: What is the “killer app” for 5G?

Video

What is the “killer app” for 5G?

28 Oct 2021

The BIG gap: what your business customers really think of 5G

Research

Businesses around the globe are very curious about 5G they still lack the understanding of how that may impact their business.

28 Oct 2021

Part 2: Does 5G support operator’s ambitions to leverage the network as a platform?

Video

Does 5G support operator’s ambitions to leverage the network as a platform?

28 Oct 2021

Down to business, up the value!

Video

Grow your 5G B2B revenues with Amdocs B/OSS portfolio.

28 Oct 2021