Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Resilience in Banking: The Art of Failing Forward

Blog

Financial Services

Resilience in Banking: The Art of Failing Forward

Ian Zeifman, Head of Americas Marketing, Amdocs Studios

10 Dec 2024

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

Case Study: Deutsche Asset Management Achieves $7 million Annual savings with Mainframe Modernization

Case study

Financial Services

Digital transformation

Case Study: Deutsche Asset Management Achieves $7 million Annual savings with Mainframe Modernization

27 Nov 2024

Case Study: Société Générale Luxembourg Transforms Core Banking Systems with Cloud Migration by Astadia

Case study

Financial Services

Digital transformation

Case Study: Société Générale Luxembourg Transforms Core Banking Systems with Cloud Migration by Astadia

27 Nov 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Family Banking Comes of Age: Report from Celent (part of Oliver Wyman)

Analyst report

Report: Family Banking Comes of Age: Report from Celent (part of Oliver Wyman)

13 Nov 2024

Three steps to delighting banking customers with fees (really)

Blog

Financial Services

How fee personalization can transform customer loyalty in banking

Author Image

Bentzi Aviv, Head of Global Fintech Solutions, Amdocs

11 Oct 2024

Is there a future for bank branches?

Blog

Financial Services

Is there a future for bank branches?

Axxiome

26 Jun 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

Security imperatives for digital transformation

Analyst report

Security imperatives for digital transformation

TM Forum

08 Aug 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023