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What's Next for AI in Telecom? Insights from MWC 2025

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What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

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(-) Customer Centricity
(-) Your Career - Is it Choice or Chance?

The upskilling advantage: Itzhak Tueg shares valuable insights

Podcast

Your Career - Is it Choice or Chance?

Reetu Raina interviews Itzhak Tueg, Site Reliability Engineering (SRE) Implementation Manager, about the advantages of upskilling for our careers.

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Reetu Raina, Head of Talent Management, Amdocs

S1 E8

11:25

24 Jul 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Luliana unwraps the importance of embracing leave

Podcast

Your Career - Is it Choice or Chance?

Host Mike MacDade interviews Luliana Secrieru, Product Manager in Digital Brands, about the importance of taking a break.

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Mike MacDade, Executive Chief of Staff, Amdocs

S1 E7

14:55

10 Jul 2023

Management or leadership, which works best?

Podcast

Your Career - Is it Choice or Chance?

Sumit Kaul, Director of Service Delivery and Solution Sales, shares the unique difference between management and leadership.

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Yael Shur Shmueli, Head of HR Strategy and Technology Units, Amdocs

S1 E6

11:38

28 Jun 2023

Hela Shaked explores the value of career coaching

Podcast

Your Career - Is it Choice or Chance?

Host Mike MacDade is joined by HR partner, Hela Shaked, for a discussion on the the benefits and important of career coaching.

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Mike MacDade, Tenured Executive Chief of Staff, Amdocs

S1 E5

13:55

13 Jun 2023

Relocation can be amazing!

Podcast

Your Career - Is it Choice or Chance?

Nati Oz Sinay, Global Business Vice President, shares how relocation can be both an exciting career and personal growth opportunity.

Nati Oz Sinay, Global Business Vice President, Amdocs

S1 E4

12:54

30 May 2023

Leading technology: Growth for techies

Podcast

Your Career - Is it Choice or Chance?

Yael and Lalit discuss growth opportunities for tech professionals who want to advance their careers and make great impact.

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Yael Shur Shmueli, Head of HR for Strategy and Technology Units, Amdocs

S1 E3

15:22

15 May 2023

Diving into the Gen Z perspective with Shir Erlichman

Podcast

Your Career - Is it Choice or Chance?

Shir Erlichman, HR Partner at Amdocs talks about all things GenZ when it comes to work and careers.

Reetu Raina, VP and Global Head of Talent Management, Amdocs

S1 E2

16:27

01 May 2023

Navigating internal movement: What you need to know

Podcast

Your Career - Is it Choice or Chance?

Mike McDade and guest, consultant Daphne Gottschalk, discuss the challenges and advantages of changing roles within large companies.

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Mike MacDade, Executive Chief of Staff, Amdocs

S1 E1

15:49

17 Apr 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

At the source of failure, very often, there is lack of listening. How well are you listening to your customers? Do you really know what they need?

Laliv Amrami, Customer Success Manager

Amdocs

13 Dec 2022

Turn your workload backlog from an operational headache into business value for your customer

Blog

Customer Centricity

With a challenging backlog, how do you decide what to work on first? Learn about a customer success best practice for prioritizing workloads.

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Ben Griffiths, Customer Success Manager

Amdocs

06 Oct 2022