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What's Next for AI in Telecom? Insights from MWC 2025

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GenAI

MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

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How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Injecting the “value” into ML-driven customer value management

Whitepaper

Data Intelligence Services

Data intelligence

Injecting the “value” into ML-driven customer value management

Amdocs

19 Jun 2023

The increasing need for business ready and accessible data

Whitepaper

Data Intelligence Services

Data intelligence

The increasing need for business ready and accessible data

Amdocs

12 Jun 2023

Data migration challenges in financial institutions

Article

Data Intelligence Services

Data intelligence

Navigate data migration challenges with precision and efficiency with seamless integration and minimized disruptions.

Kennard Grasso, Head of Data Business Services

Amdocs

22 May 2023

Unlock business growth with a holistic data-driven strategy

eBook

Data Intelligence Services

Data intelligence

Data holds the key to improving important metrics such as network performance and customer experience.

Amdocs

10 May 2023

Article

Data Intelligence Services

Digital

Data intelligence

Using ML to drive postpaid migrations

Gal Tamir, Revenue Growth Team Lead

Amdocs

14 Apr 2023

The promise of data to transform CSPs' business

Blog

Data Intelligence Services

Digital

Data intelligence

CSPs face the dual challenges of growing revenues to support investment in 5G, fiber other infrastructure, while also reducing costs.

Gal Schreiber, Product Marketing Director

Amdocs

14 Apr 2023

Article

Data Intelligence Services

Digital

Data intelligence

No digital transformation can succeed without clear strategy & the proper tools to migrate subscribers, reduce churn & maximize customer satisfaction.

Amdocs

14 Apr 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

Analyst report

Data Intelligence Services

Data intelligence

Communications service providers (CSPs) have long known there was value in their data, but it was just too hard and too expensive to extract.

Roz Roseboro, Principal Analyst

Omdia

21 Dec 2022

Blog

Customer Centricity

At the source of failure, very often, there is lack of listening. How well are you listening to your customers? Do you really know what they need?

Laliv Amrami, Customer Success Manager

Amdocs

13 Dec 2022

Turn your workload backlog from an operational headache into business value for your customer

Blog

Customer Centricity

With a challenging backlog, how do you decide what to work on first? Learn about a customer success best practice for prioritizing workloads.

Ben Griffiths, Customer Success Manager

Amdocs

06 Oct 2022

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Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

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Topic

Products & Services

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The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Injecting the “value” into ML-driven customer value management

The increasing need for business ready and accessible data

Navigate data migration challenges with precision and efficiency with seamless integration and minimized disruptions.

Kennard Grasso, Head of Data Business Services

Data holds the key to improving important metrics such as network performance and customer experience.

Using ML to drive postpaid migrations

Gal Tamir, Revenue Growth Team Lead

CSPs face the dual challenges of growing revenues to support investment in 5G, fiber other infrastructure, while also reducing costs.

Gal Schreiber, Product Marketing Director

No digital transformation can succeed without clear strategy & the proper tools to migrate subscribers, reduce churn & maximize customer satisfaction.

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Communications service providers (CSPs) have long known there was value in their data, but it was just too hard and too expensive to extract.

Roz Roseboro, Principal Analyst

At the source of failure, very often, there is lack of listening. How well are you listening to your customers? Do you really know what they need?

Laliv Amrami, Customer Success Manager

With a challenging backlog, how do you decide what to work on first? Learn about a customer success best practice for prioritizing workloads.

Ben Griffiths, Customer Success Manager

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