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What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Get it in writing: The criticality of documenting your cloud blueprint and operating model

Blog

Cloud Strategy Unboxed

Get it in writing: The criticality of documenting your cloud blueprint and operating model

Thomas Smart, Senior Cloud Consultant

Amdocs

05 May 2023

Discovery & risk assessment: Start your cloud journey here

Blog

Cloud Strategy Unboxed

Discovery & risk assessment: Start your cloud journey here

Thomas Smart, Senior Cloud Consultant

Amdocs

28 Apr 2023

Cloud strategy unboxed: Setting the strategy to get cloud right

Blog

Cloud Strategy Unboxed

Unveiling the secrets and foundations of successful enterprise cloud strategy.

Thomas Smart, Senior Cloud Consultant

Amdocs

21 Apr 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

At the source of failure, very often, there is lack of listening. How well are you listening to your customers? Do you really know what they need?

Laliv Amrami, Customer Success Manager

Amdocs

13 Dec 2022

Turn your workload backlog from an operational headache into business value for your customer

Blog

Customer Centricity

With a challenging backlog, how do you decide what to work on first? Learn about a customer success best practice for prioritizing workloads.

Author Image

Ben Griffiths, Customer Success Manager

Amdocs

06 Oct 2022

Demonstrate project success with data and value-led ethos

Blog

Customer Centricity

Amdocs' Judi Weiss explains how a data-driven, value-led approach to projects in the technology and telecoms space has become critical.

Author Image

Judi Weiss,

Customer Success Manager

13 Jul 2022

What does couples therapy have to do with customer success?

Blog

Customer Centricity

The Voice of the Customer (VoC) workshop: a unique approach to addressing customer feedback

Laliv Amrami, Customer Success Manager

Amdocs

05 Jul 2022

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

We need to know our customers if we are to ensure we are an asset, and not a burden, in everything we do for them.

Laliv Amrami, Customer Success Manager

Amdocs

19 May 2022

Reimagining operations & customer centricity - TM Forum

Analyst report

Customer Centricity

Reimagining operations & customer centricity - TM Forum

27 Apr 2022

Amdocs VoC program showcased in thought-leadership webinar

Video

Customer Centricity

Alchemer hosted Amdocs for a thought leadership webinar on VoC.

Alchemer & Amdocs

47:50

04 Apr 2022

The proof of the pudding is in the eating. What is the proof of your solution?

Article

Customer Centricity

Six steps to ensuring that your solution addresses your customer’s business needs.

Judi Weiss, Customer Success Manager

Amdocs

30 Mar 2022