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What's Next for AI in Telecom? Insights from MWC 2025

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What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

AI chat - can you tell real from fake? Watch & find out!

Video

In a GenAI Minute

AI chat - can you tell real from fake? Watch & find out!

Author Image

Roy Sgan-Cohen, Head of Amdocs Platform Business Unit, Amdocs

Episode 4

13 Apr 2024

Discover innovative approaches for conversational excellence in AI

Video

In a GenAI Minute

Discover innovative approaches for conversational excellence in AI

Author Image

Roy Sgan-Cohen, Head of Amdocs Platform Business Unit, Amdocs

Episode 3

27 Mar 2024

amAIzing episode 2: Dive into In a GenAI Minute!

Video

In a GenAI Minute

Amdocs amAIz Suite

amAIzing episode 2: Dive into In a GenAI Minute!

Author Image

Roy Sgan-Cohen, Head of Amdocs Platform Business Unit

Episode 2

07 Mar 2024

New! Watch episode 1 of In a GenAI Minute

Video

In a GenAI Minute

Amdocs amAIz Suite

New! Watch episode 1 of In a GenAI Minute

Author Image

Roy Sgan-Cohen, Head of Amdocs Platform Business Unit

Episode 1

08 Feb 2024

The support journey

Blog

How can you have an amazing customer experience, if the support experience doesn't engage the employee in the same way?

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

The customer journey

Blog

If Perceval had made a map on his first attempt to find the Holy Grail, it might have been easier to find again.

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Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

Preparing for the journey

Blog

What is the the Holy Grail of BSS and how do we find it?

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

It's a journey, there is no destination

Blog

Digital brands for communications

When I read this it brings a smile to my face. And if I can apply it to my personal life, why can’t I do the same at work?

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

Digital Brands and the customer experience revolution

Blog

ConnectX for Communications

A digital brand can help operators differentiate themselves from their competitors and build stronger engagement with their customers

Amdocs

03 Apr 2023

Customer success in SaaS and digital brands

Blog

As a Software as a Service (SaaS) business, your success is based on ensuring the success of your customers. Customer success management is crucial.

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

Video

ConnectX for Communications

Scott Bicheno of Telecoms.com speaks with Melon's Calvin Collett about the launch of Melon Digital and their partnership with Amdocs.

27 Mar 2023

How to run independently: A business case for digital brands within the world of SaaS

Article

How will SaaS solutions drive the future of telecom? We need to first look at the rise of digital brands and how they deliver services.

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Tiago Lopes, Head of Product Management, Amdocs ConnectX

Amdocs

27 Feb 2023