Layout canvas

A blueprint for cloud success

For large-scale cloud adoption to deliver on its goals, you need to make the most of the technical capabilities on offer. This requires expert use of cloud-native technologies, and it may involve skills that your team hasn’t yet mastered. It can be hard to determine the best way forward, especially for enterprise organizations in highly regulated sectors where security, compliance, and performance are always front of mind.

Amdocs’ Cloud Operating Model service supports the development of a clear roadmap for cloud at scale as well as establishing a team structure and culture with clear areas of responsibility to operate in the cloud with clarity. It encompasses all key elements of the cloud journey from leadership, self-service, and security to training and enablement, cost management, governance, and compliance. ​

woman using cloud operaiting model via mobile

Why build a Cloud Operating Model?


Reduction in time to market


Reduction in downtime


Efficiency saving


Reduction in operational costs

Drivers and considerations

  • Slow cloud adoption

    Our program tackles the very heart of the problem: seamlessly aligning your organization's initiatives and fostering a culture of cohesion and collaboration. Experience swift decision-making & embrace the power of unity as your entire organization rallies behind a common vision.

  • Poor service levels

    Don't let an inconsistent approach to tooling hold you back. Unlock a future where performance management is seamless, incident response is efficient, and your organization is primed for greatness. The time for confusion and ambiguity is over. Step into a world of clarity, control & performance.

  • Unpredictable cloud spend

    Say goodbye to wasted expenditure caused by underutilized resources or shadow IT. Our solution provides tools & insights needed to identify idle resources, right-size deployments & eliminate unnecessary costs, enabling remarkable savings without sacrificing performance or functionality.

  • Lack of cloud knowledge

    Forget outdated practices. Our solution enables cloud-native development for scalable, resilient & efficient systems through Infrastructure as Code. Automate infrastructure provisioning, version control & rapid deployment for reduced errors, faster time-to-market & full regulatory compliance.


  • Cohesion, clarity, and visibility

    A robust Cloud Operating Model directs the evolution of operational practice so cloud adoption is managed in a purposeful and transparent way to deliver business value faster.

  • Empowerment and autonomy

    Teams benefit from opportunities to adopt new skills, as well as having greater freedom and capacity to innovate following the adoption of automation and self-service platforms.


Brochure: Cloud Operating Model
  • PDF

make it

Your future looks
breath-taking from here


Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant


Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

Fill your customers’ day
with content they love


Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.


Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible


Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.


about Amdocs

Discover how Amdocs can help your business.


Your future looks breath-taking from here.


Simplify the complex, deliver the brilliant.


Fill your customers’ day with content they love.


Reinvent the customer experience. Every day.


Make today’s impossible tomorrow’s possible.



Apologies, our website does not support this browser