Amdocs Optima for Utilities
Welcome to a world of brighter customer information systems
In deregulated utility markets, customers now expect the digital experience they have grown accustomed to in other domains.
Are you ready to go digital?
With deregulation and competition in the utility markets around the world, the need to deliver new customer engagement models has never been more important.
With a cutting-edge cloud-based customer information system delivered on premise or in a Software as a Service (SaaS) model, Amdocs Optima enables utility providers to effectively serve both private or industrial customers and prosumers (consumers that can also produce electricity).
Supporting simple to complex B2B hierarchies and relations, bundles and cross offerings, Amdocs Optima powers your profitable growth.
Offer your customers the best customer experience with a responsive UI, central management of business rules and a blended channel experience
Packaged solution to get up and running in a snap with less required in-house training and ongoing support
Capitalize on a solution supported in the cloud that offers multi-tenancy and scalability for quick on-boarding and fast time to market
Smart metering, real-time consumption management, customer data analysis and more, wrapped in digital interactions and journey
Leverage the know-how and experience of the leader in billing and customer care
Five things you need to know about the utility market -- Insights on the energy market from Linx Research